Laboratory Equipment (Hamilton STAR & STARlet) Maintenance Department of War Drug Demand Reduction Program
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The Department of War Drug Demand Reduction Program is seeking information for a consolidated non-personal maintenance services contract to support Hamilton STAR and STARlet systems across six sites. This request for information, identified by solicitation number N6854627PR00002 under NAICS code 811210, is for planning purposes and does not constitute a formal solicitation. The selected contractor will be responsible for all-inclusive parts, labor, materials, travel, and shipping to perform preventive and corrective maintenance, hardware upgrades, software updates, and telephonic technical support. All equipment must be maintained according to original equipment manufacturer specifications and applicable FDA requirements, using only new OEM recommended parts. Key performance requirements include maintaining a monthly uptime of 90 percent or better for all covered equipment. The contractor must adhere to strict response timelines, including a 24-hour on-site response for corrective maintenance 95 percent of the time and completing repairs within 72 hours of notification 85 percent of the time. Additionally, the contractor must hold certification of compliance with ISO 9001 or ISO 13485 standards and ensure all personnel comply with HIPAA and Privacy Act requirements regarding protected health information. Interested parties must submit a capability statement and company identification details to the designated point of contact by November 10, 2026.
General Info
Place of Performance
VASet-Aside
Timeline
Response Deadline
Organization & Contact Information
Full Description
The Department of War (DoW) Drug Demand Reduction Program (DDRP) has a requirement for a consolidated non-personal maintenance services contract for designated laboratory equipment (Hamilton STAR and STARlet systems) at six (6) DoW sites.
THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or Request for Quote (RFQ) or a promise to issue an RFP or RFQ in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Navy is not at this time seeking proposals and will not accept unsolicited proposals. Respondees are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP/RFQ, if any is issued.
The Contractor shall provide for all-inclusive parts, labor, materials, travel, personnel, supervision, and shipping costs necessary to perform all maintenance actions covered under this contract, unless otherwise specified, for all equipment identified. The Contractor shall provide and install all materials, parts, and services for preventive and corrective maintenance, telephone support, hardware upgrades, software updates (i.e., patches) and upgrades (i.e., new versions) for all equipment identified. The Contractor shall maintain the equipment within the original equipment manufacturer (OEM) specifications, in like new or better condition.
Please see the attached draft Statement of Work (SOW), which details the types of tasks and deliverables that contractors will be required to perform under the contract.
It is requested that interested parties respond to this posting via email to contact@example.gov no later than 01:00 PM ET Wednesday, 10-NOV-2026. Responses should include a capability statement not to exceed two (2) pages in a searchable PDF file, 8.5 x 11 paper with a minimum 12 point font size. The page limit is inclusive of the cover sheet and past performance information.
Responses from interested parties shall include the following information in the specified order below:
Cover Sheet that includes:
- Company name and address
- Unique Entity ID, DUNS number and CAGE Code
- Point of contact with corresponding phone number and e-mail address
- Business Size and socio-economic classification status of the company, such as but not limited to: Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), HUBZone, Woman Owned Small Business (WOSB), Large Business, etc.
Capabilities Statement should include: demonstrating the requisite skills, resources and capabilities necessary to perform the requirements of the SOW. A narrative statement demonstrating the primary nature of your business and company’s capability to execute this requirement. For instances where your company cannot meet the SOW requirement(s), please explain. For instances where your company can meet the SOW requirement(s), please show how your company meets/exceeds each requirement.
All responses to this Sources Sought/RFI will be used for planning purposes only. Responses to this Sources Sought Notice / RFI are not considered a request to be added to a prospective bidders list or to receive a copy of the solicitation. If further RFIs and/or a solicitation or other announcement is issued as a result of the information provided from this RFI, all interested parties must respond to the specific posting separately IAW the specifications of that announcement.
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