Language Interpretation and Translation Services

Clark County Public Health is soliciting proposals from multiple vendors to provide comprehensive language interpretation and translation services, including in-person, telephonic, and video remote interpretation, as well as American Sign Language services, to ensure accessible communication for clients and providers who are deaf or hard of hearing. The contract, estimated to be valued between 500,000 and 2 million dollars, will span two years starting January 1, 2026, with the possibility of extensions. The procurement emphasizes strict compliance with federal and state regulations, including equal opportunity, environmental standards, debarment, and privacy laws, and incorporates numerous FAR clauses by reference, requiring contractors to adhere to responsible conduct, responsible subcontracting, and confidentiality standards, especially concerning protected health information under HIPAA. The evaluation process relies on a weighted point system assessing project approach (40%), organizational qualifications (30%), and cost (30%). Proposals must be concise, limited to five pages excluding forms, and submitted in sealed packages clearly marked with the RFP number, title, and company name by 11:00 am on November 5, 2025, at the Clark County Purchasing Office. The contract includes detailed reporting requirements, appointment scheduling protocols, and service standards, with a focus on timely delivery, quality assurance, and accessibility. Key contractual clauses mandate compliance with employment verification via E-Verify, COVID-19 safety protocols, and responsible record-keeping, while also requiring flow-down of federal clauses to subcontractors. The contract emphasizes transparency, accountability, and adherence to applicable laws, ensuring that interpretation and translation services meet high standards of linguistic and cultural competence for diverse populations.