This Solicitation opportunity from Government of Canada was posted on January 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Langue d’accueil et langue de service dans les commerces du Québec en 2026 : observatrices et observateurs

Closed

20114779International

Submission Closed02/12/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541720

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Virginia Department of Health

POSTED

2 days ago

DEADLINE

in about 20 hours

AI Contract Overview

The Office québécois de la langue française is seeking to commission a study in 2026 to assess the language used by retail staff for greeting and serving customers within key urban areas of Quebec, including Montreal, its South Shore, Laval, Quebec City, Gatineau, and Sherbrooke. This study aims to provide a current and representative picture of language practices in commercial establishments where language issues have previously been noted. Observers will be deployed to enter stores, initiate interactions by seeking service and asking questions, thereby enabling a practical evaluation of the language of welcome and service used by personnel. This proven methodology allows for an accurate comparison with past studies, helping to track language dynamics in Quebec’s commercial sector. Proposals for this contract will be evaluated on a quality-price basis with an emphasis on the lowest adjusted price. The contract period begins from the date of the last signature by involved parties. The Office reserves the right to reject any or all submissions. Interested parties must submit their bids by 2:00 p.m. local time on February 12, 2026. Paper submissions should be addressed to Manon Murray at the Office’s Montreal office, which operates weekdays from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m. This initiative reflects the Office’s ongoing commitment to monitoring and supporting the use of French in Quebec’s commercial interactions.

General Info

Study on retail staff language in Quebec urban areas, bids due February 12, 2026.

Agency

Government of Canada → Office québécois de la langue française

NAICS

541720 - Research and Development in the Social Sciences and Humanities

Place of Performance

Montréal, Capitale-Nationale (Québec), CAN

Set-Aside

NONE

Documents

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Timeline

PhaseClosed

PostedJan 8

Solicitation

Response DeadlineFeb 12

Deadline has passed

Submission Closed

02/12/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Office québécois de la langue française

Contacts1 person available

OfficeN/A

Organization / Agency

Government of Canada → Office québécois de la langue française

Office AddressN/A

Contacts

Murray ManonContracting Authority

contact@example.gov

+1 (555) 000-0000

Full Description

2025-018 « Langue d’accueil et langue de service dans les commerces du Québec en 2026 : observatrices et observateurs » L'Office québécois de la langue française (l’Office) lance un appel d’offres basé sur le rapport qualité/prix (prix ajusté le plus bas). L’objectif de l’étude est de brosser un portrait de la situation relative à la langue utilisée par le personnel des commerces pour accueillir et servir la clientèle dans les principales zones urbaines du Québec où des enjeux liés à la langue d’accueil et à la langue de service ont été documentés. L’Office souhaite ainsi effectuer une collecte de données auprès d’établissements commerciaux de l’île de Montréal, de la Rive-Sud de Montréal, de Laval, de Québec, de Gatineau et de Sherbrooke afin d’évaluer la situation relativement à la langue utilisée par les commerçants pour accueillir et servir leurs clients. Pour réaliser ce mandat, des observatrices et observateurs devront susciter une relation entre les membres du personnel d’un commerce et la clientèle de celui-ci, c’est-à-dire qu’elles et ils entreront à l’intérieur de commerces pour se faire accueillir et pour poser une question au personnel afin de recevoir un service. Cette approche a été éprouvée par le passé et permet d’obtenir un portrait de la situation qui est représentatif des établissements commerciaux qui se trouvent sur le territoire du Québec. L’approche méthodologique privilégiée permet donc à l’Office de recenser la langue d’accueil et la langue de service utilisées dans les établissements commerciaux du Québec et de comparer les résultats obtenus avec ceux des études antérieures. Le mandat débute à la date de la dernière signature du contrat par les parties. L'Office québécois de la langue française se réserve le droit de n’accepter aucune des soumissions reçues. Les soumissions concernant le présent appel d’offres doivent être présentées avant 14 h, heure locale, le 12 février 2026 Les soumissions transmises sur support papier doivent être envoyées à l’attention de madame Manon Murray à l’adresse suivante : Office québécois de la langue française 4e étage, bureau 4.100 276, rue Saint-Jacques Montréal (Québec) H2Y 1N3 Les heures d’ouverture des bureaux de l’Office sont de 8 h 30 à 12 h et de 13 h à 16 h 30, du lundi au vendredi.