Laundry and Dry Cleaning Services, West Point NY

The Logistics Readiness Center at West Point, under the Department of Defense and MICC-West Point, has established a contract for comprehensive laundry and dry-cleaning operations. This total small business set-aside agreement covers the Medical Treatment Facility, the United States Corp of Cadets, and the United States Military Academy Preparatory School. The scope of work involves operating a government-owned plant and call offices, providing all necessary managerial, administrative, and supervisory personnel to ensure the secure pickup, delivery, cleaning, and pressing of textiles, garments, and linens for both Active and Reserve components. The contractor is responsible for facility management, including building and equipment maintenance, while adhering to strict OSHA safety and fire protection compliance. Operational efficiency is monitored through a Performance Requirements Summary that defines specific objectives, quality standards, and financial disincentives for non-compliance. Additionally, the contract requires the integration of a mobile or web application for managing service requests to ensure timely and acceptable service delivery at the West Point, New York location.