Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 16 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

Lead Response and Initial Engagement Services

Active

State & Local

Response Deadline09/19/2026, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

California State University Los AngelesView Agency

NAICS

561422 - Telemarketing Bureaus and Other Contact CentersView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of CSULA-RFP-00000836-2026.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Cal State LA / Student Recruitment Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedSep 2

subcontract

Response DeadlineSep 19

Submission deadline

Response Deadline

09/19/2026, 12:00:00 AM UTCin 15 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyCalifornia State University Los Angeles

ContactsNo contacts available

OfficeN/A

Organization / Agency

California State University Los Angeles

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Performs initial contact and qualification of prospective students for prime contractors on California State University, Los Angeles (CSULA) recruitment projects. Executes lead response protocols to contact interested prospects, determines eligibility for PaGE programs, and manages the top-of-funnel communication pipeline using CRM software. Delivers qualified leads transitioned to the engagement phase.

Similar Contracts

Same NAICS industry code

Cal State LA / Student Recruitment Services

Solicitation # CSULA-RFP-00000836-2026

California State University Los Angeles is seeking proposals for student recruitment services under solicitation number CalState-CSULA-RFP-00000836-2026. This SLED organization opportunity was posted on September 2, 2026, and requires responses to be submitted by the deadline of September 19, 2026. Interested parties can find further details and submission instructions through the provided SciQuest bidding portal. The primary point of contact for this procurement is Veronica Vien, who can be reached via email at vvien@calstatela.edu.

California State University Los Angeles

POSTED

DEADLINE

HBX RFP- Call Center Services

Solicitation # Doc844161

Solicitation Doc844161 is a request for proposals from the District of Columbia Health Benefit Exchange Authority (DCHBX) for a fixed-price contractor to staff, train, and manage customer service representatives for two contact centers: the DC Health Link/Exchange and the Massachusetts Health Connector for Business (MA SHOP). The contract includes a base period starting October 1, 2027, with option years extending through September 30, 2032. The selected contractor will be responsible for delivering a variety of project management and operational deliverables, including transition plans, standard operating procedures, and quality assurance plans, while adhering to strict performance metrics and service level agreements. Failure to meet targets for call abandonment rates, average handle time, and response times may result in liquidated damages. The contract imposes rigorous compliance and reporting requirements, particularly regarding data privacy and local workforce development. Contractors must adhere to the Exchange Privacy and Security Compliance Addendum, which mandates strict handling of personally identifiable information and requires reporting of potential security incidents within one hour. Additionally, the contractor must comply with District of Columbia local hiring laws, including the First Source Employment Agreement and a 51 percent resident hiring goal. Other key requirements include adherence to the DC Living Wage Act, SBE subcontracting goals of 35 percent for projects over 250,000 dollars, and the submission of comprehensive EEO and tax certifications. Performance will be monitored through monthly key performance indicators and evaluated using a standardized past performance rating scale.

Health Benefit Exchange Authority (DCHBX)

POSTED

DEADLINE

Call Center Services

Solicitation # AU-2026-0001032

Auburn University

POSTED

DEADLINE

RFP 160190 Statewide Toll Customer Service Center Operations

Solicitation # RFP-121586

The Virginia Department of Transportation is seeking proposals for the Statewide Toll Customer Service Center Operations under solicitation RFP-121586. This SLED opportunity, categorized under NAICS code 561422, focuses on managing customer service operations for tolling systems within the state of Virginia. Interested vendors must submit their responses by the deadline of October 1, 2026. The procurement process is managed by Virginia Griffin, and further details regarding the submission process can be accessed through the official vendor portal.

Virginia Department of Transportation

POSTED

DEADLINE

24/7 Crisis Response Call Center Operations

POSTED

DEADLINE

Idaho Crisis and Suicide Hotline Services

Solicitation # 1404

The State of Idaho, through the Department of Health and Welfare Division of Behavioral Health, is seeking information from qualified organizations to provide statewide crisis hotline services for Idaho residents. This Request for Information, identified as solicitation number 1404, aims to identify capable providers who can deliver essential crisis and suicide prevention support across the state. Interested organizations must submit their responses by the deadline of September 30, 2026. This process is designed to gather market intelligence and capabilities from potential vendors to inform the state's approach to behavioral health crisis services.

POSTED

DEADLINE

RFP AI-based Interactive Voice Response Solution

Solicitation # 26-0263

The City of Fort Worth is seeking proposals under solicitation number 26-0263 to establish an agreement for an AI-based Interactive Voice Response solution for the Information Technology Solution Department. This as-needed procurement requires proposers to submit their responses via the Euna Portal by the deadline of September 24, 2026. The selection process is based on a Best Value evaluation, and bidders must adhere to strict electronic submission guidelines and technical requirements outlined in the instructions to proposers. Applicants are required to submit several critical compliance documents, including an IRS W-9 form and a Conflict of Interest Questionnaire to disclose any relationships with local government officers. Additionally, the city has established a Small Business Goal of 30 percent for this procurement. To meet this requirement, bidders must provide detailed certification and financial information for all small business prime contractors or subcontractors, as failure to comply with these utilization goals may result in a loss of points during the evaluation process.

City Of Fort Worth

POSTED

DEADLINE

First Class Permit Mail Presort and ProcessingThe Texas Health and Human Services Commission is seeking a subcontractor for First Class Permit Mail Presort and Processing. The scope of work involves sorting, preparing, and processing First Class Permit Letters and Flats to ensure they meet USPS-compliant presort levels for postage discounts, which includes all necessary bundling, labeling, and documentation. This opportunity is categorized under NAICS code 561422. Interested parties must submit their responses by the deadline of September 15, 2026, at 4:30 PM. Further details regarding this solicitation can be found through the txsmartbuy portal.

Health and Human Services Commission

POSTED

DEADLINE

U.S.-Based Customer Support ServicesThe Department of Veterans Affairs, through the Commodities and Services Acquisition Service, is seeking a subcontract for U.S.-based customer support services. The selected provider will deliver toll-free phone support and ad-free, login-free web-based training specifically for TENS device users. All deliverables must strictly adhere to VA cybersecurity and accessibility standards to ensure secure and inclusive access for all users. This opportunity is designated as a Service-Disabled Veteran-Owned Small Business set-aside under NAICS code 561422. Interested parties must submit their responses by September 8, 2026, at 8:00 PM. The performance of these services is centered in the 80401 zip code area.

Commodities & Services Acquisition Service (36C791)

POSTED

DEADLINE

Member Pharmacy Support and Call Center Services

Human Resources

POSTED

DEADLINE

GASOU - Annual Giving Operations Services

Solicitation # 53900-eRFP-001813-2027

Georgia Southern University has issued a Request for Proposals, solicitation number 53900-eRFP-001813-2027, to secure a qualified supplier for Annual Giving Operations Services. The procurement process involves gathering and evaluating supplier responses, followed by potential negotiations and the resolution of contract exceptions. Once the evaluation is complete, preliminary results including participating suppliers and scores will be publicly announced, with final contract awards following the conclusion of the protest process. The deadline for submitting responses to this solicitation is September 10, 2026. Once an award is finalized, the resulting contract will be available for use by other Georgia State Agencies, colleges, and institutions within the University System of Georgia, subject to approval from the Department of Administrative Services and the University System of Georgia. All services are to be performed within the state of Georgia.

Georgia Southern University

POSTED

DEADLINE

24/7 Multilingual Technical Support ServiceThe 24/7 Multilingual Technical Support Service is a subcontract opportunity with the OHA Oregon State Hospital located in Salem, Oregon. The selected provider will be responsible for delivering continuous, round-the-clock technical assistance to hospital staff utilizing the fit-testing platform. This scope of work includes comprehensive troubleshooting and requires support capabilities in both English and Spanish. The solicitation was posted on August 19, 2026, with a response deadline of September 11, 2026. This procurement falls under NAICS code 561422 and is managed through the Oregon Buys system.

OHA Oregon State Hospital

POSTED

DEADLINE

More opportunities from California State University Los Angeles

Same awarding agency

Application Completion and Enrollment Support Services

Educational Support Services

POSTED

DEADLINE