This Solicitation opportunity from Colorado was posted on December 23, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
LenselS2 Platinum Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract involves the provision of Platinum Support services from LenelS2 for OnGuard® system users, aimed at maximizing system performance both currently and in the future. This managed service includes a dedicated LenelS2 point of contact who offers high-priority concierge support and direct access to technical experts. Additionally, the service bundle encompasses Advanced Services designed to optimize system functionality without incurring extra costs. A Platinum Support Coordinator will oversee an online dashboard that provides real-time updates on support cases, engineering escalations, and other technical issues, ensuring efficient management and resolution of support needs. The procurement process is initiated through a single purchase order resulting from this RFQ, with a contract value estimated between $50,000 and $150,000. The solicitation was posted on December 23, 2024, with a response deadline of January 8, 2025. The contract is managed by the Colorado Department of Transportation’s Administration-Contracting and Procurement office, with Erika Johnson serving as the primary point of contact. The service aims to enhance system reliability and performance through dedicated support and streamlined technical management.
General Info
Agency
Place of Performance
CO, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
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