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LIFT Transportation Operations, Contact Center, and Eligibility Services

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ROF270054LJState & Local

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TriMet is seeking proposals for the LIFT Paratransit Transportation Operations, Contact Center, and Eligibility Services contract in Oregon. This solicitation, identified by number ROF270054LJ, focuses on the comprehensive management of paratransit services, including the operational oversight of transportation, the management of the contact center, and the administration of eligibility services. The solicitation was posted on October 9, 2026, with a response deadline set for November 23, 2026, at 6:30 PM. Interested parties should direct inquiries to the primary point of contact, Linda L. Joy, to ensure all submission requirements are met by the specified cutoff date.

General Info

TriMet seeks proposals for LIFT Paratransit operations, contact center, and eligibility services in Oregon.

Place of Performance

OR, USA

Set-Aside

NONE

Documents

0

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Timeline

PhaseSolicitation
Posted

Solicitation

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Organization & Contact Information

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AgencyOregon → TriMet
Contacts1 person available
OfficeUSA
Organization / AgencyOregon → TriMet
Office AddressUSA
Contacts

Full Description

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LIFT Paratransit Transportation Operations, Contact Center, and Eligibility Services

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Same NAICS industry code

NAICS: 485991
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The Mississippi State Department of Health (MSDH) is soliciting quotes under solicitation number 2026-SOQ-245 for the Transportation to Health Program. Selected vendors will provide safe, secure, non-emergency transportation for patients and program participants to MSDH clinical locations, county health departments, and authorized partner sites, including services for family planning, prenatal/postpartum, STI/HIV, tuberculosis, and laboratory services. Vendors are required to verify if participants have access to other transportation sources, such as the Division of Medicaid NET, before authorizing rides. A key requirement is the provision of a HIPAA-compliant healthcare transportation platform for scheduling, monitoring, and billing, as well as a similar platform for riders to plan and track trips. To be eligible, vendors must have at least five years of experience providing similar services and hold a valid Mississippi business license. Drivers must be at least 21 years old, possess a valid Mississippi driver's license with an acceptable MVR, and pass extensive criminal and healthcare exclusion screenings annually. The contract mandates strict cybersecurity standards aligned with NIST SP 800-53 Rev. 5 Moderate baseline controls, SOC 2 Type II or FedRAMP Moderate accreditation for cloud providers, and the execution of a Business Associate Agreement. Award will be granted to the lowest-priced responsive and responsible quote based on an evaluation of the vendor's financial resources, capacity, reputation, and past performance. Administrative requirements include the submission of itemized monthly invoices and a performance bond equal to 100 percent of the total contract price. Vendors must maintain a documented quality control program and adhere to rigorous incident reporting timelines, with serious safety issues reported immediately. All submissions must be received by October 28, 2026, at 10:00 am CST. Offerors must also certify they are not debarred from government contracts and disclose any financial affiliations with MSDH employees or board members.
Office of State Health Officer

POSTED

5 days ago

DEADLINE

in 16 days
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