This Solicitation opportunity from Hawaii was posted on May 20, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
LINUX AZURE 24 x 7 x 365 MAINTENANCE TECH SERVICES & SUPPORT
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The Hawaii Employees’ Retirement System (ERS) is seeking proposals from qualified professional IT vendors to provide comprehensive Linux Azure support and Oracle E-Business Suite Financials systems management within a Microsoft Cloud environment. The selected vendor must demonstrate at least five years of recent, active experience, including working with at least three state government clients of similar scope and complexity. Support services are required to be available 24 hours a day, seven days a week, throughout the year, with a guaranteed four-hour response time, and must include both virtual and onsite support, with the possibility of onsite support being directed by ERS IT. Vendors are expected to hold all necessary certifications from Microsoft and Oracle, ensuring they possess the technical expertise needed for the contract. The contract, valued between $500,000 and $1,500,000, is set for a one-year period starting from the issuance of the Notice to Proceed or purchase order. The procurement process involves a competitive bid evaluation, with the state reserving the right to reject any or all bids and to waive defects if deemed in the best interest of the state. Bids must remain valid for up to 60 days after opening, and the final award is contingent upon the availability of funds and approval by relevant state authorities, including the Department of the Attorney General and the Governor. The selected vendor must establish a physical office in Hawaii on Oahu to facilitate support services, and all contractual obligations will be formalized through a fully executed purchase order or notice to proceed following the solicitation process.
General Info
Agency
NAICS
Place of Performance
HI, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
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