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This Solicitation opportunity from Hawaii was posted on May 20, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

LINUX AZURE 24 x 7 x 365 MAINTENANCE TECH SERVICES & SUPPORT

Closed
Q24002615State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210
New
Federal
RFI - FEMA - Supply Chain Management System (SCMS)
Solicitation # 70FA3127I00000001
The Department of Homeland Security, through FEMA's Logistics Management Directorate, is conducting market research via a Request for Information to identify cloud-based Software-as-a-Service solutions for the transition, implementation, operation, maintenance, and modernization of the Supply Chain Management System. The system is designed to support disaster logistics operations, including warehouse and transportation operations, inventory management, in-transit visibility, point-of-distribution support, and financial reconciliation. The scope encompasses recurring SaaS licensing, cybersecurity and system authorization support, and optional surge capacity to handle disaster-response requirements. Technical requirements include FedRAMP High certification, compliance with DHS Enterprise Architecture, and adherence to Section 508 accessibility standards. The anticipated period of performance consists of one 12-month base period with four 12-month option periods. While most work will be performed at the contractor's site, some activities may occur at FEMA Headquarters in Washington, D.C., or facilities in Virginia. This RFI is for planning purposes and is not a formal solicitation; however, interested parties must submit a narrative response, a Vendor Streamlined Profile Matrix, and a Targeted Market Research Questionnaire by January 4, 2027. Respondents are required to provide a non-binding Rough Order of Magnitude cost estimate and disclose any potential organizational conflicts of interest. All submissions must be unclassified and follow specific formatting and submission guidelines via email.
Information Technology Development And Sustainment

POSTED

about 17 hours ago

DEADLINE

in 2 months

AI Contract Overview

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The Hawaii Employees’ Retirement System (ERS) is seeking proposals from qualified professional IT vendors to provide comprehensive Linux Azure support and Oracle E-Business Suite Financials systems management within a Microsoft Cloud environment. The selected vendor must demonstrate at least five years of recent, active experience, including working with at least three state government clients of similar scope and complexity. Support services are required to be available 24 hours a day, seven days a week, throughout the year, with a guaranteed four-hour response time, and must include both virtual and onsite support, with the possibility of onsite support being directed by ERS IT. Vendors are expected to hold all necessary certifications from Microsoft and Oracle, ensuring they possess the technical expertise needed for the contract. The contract, valued between $500,000 and $1,500,000, is set for a one-year period starting from the issuance of the Notice to Proceed or purchase order. The procurement process involves a competitive bid evaluation, with the state reserving the right to reject any or all bids and to waive defects if deemed in the best interest of the state. Bids must remain valid for up to 60 days after opening, and the final award is contingent upon the availability of funds and approval by relevant state authorities, including the Department of the Attorney General and the Governor. The selected vendor must establish a physical office in Hawaii on Oahu to facilitate support services, and all contractual obligations will be formalized through a fully executed purchase order or notice to proceed following the solicitation process.

General Info

Agency

Hawaii → Budget & Finance

Place of Performance

HI, USA

Set-Aside

NONE

Documents

3

RFQ 24002615 Linux Azure 24x7x365 Technical Services Hawaii ERS

PDF, High priority: read this firstrfq
High

RFQ 24002615 Linux Azure Cloud Services Compliance Form 2024-2025

XLSX, High priority: read this firstrfq
High

ERS Vendor Confidentiality Agreement

PDF, Low priorityconfidentiality-agreement
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyHawaii → Budget & Finance
Contacts1 person available
OfficeN/A
Organization / Agency
Hawaii → Budget & Finance
Office AddressN/A
Contacts

Full Description

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The Employees’ Retirement System of the State of Hawaii (ERS) is soliciting proposals from Qualified Vendors, for standard business hours of Monday thru Friday 0745 to 4:30 pm HST, and vendor is to have availability based upon a 24 x 7 x 365 support with a 4 hour response time. Offeror's are to be Professional Information Technology firms who have the requisite credentials and experience in providing Linux Azure support and Oracle E-Business Suite Financials systems in a Microsoft Cloud environment to support the requirements of this RFQ. Vendor is to have all requisite technical and business certifications not limited to but including from Microsoft and Oracle companies in order to complete the requirements stated in the specification. Vendors are to have a minimum of (5) recent/active years of experience with a minimum of (3) state government clients of similar scope, scale and complexity of ERS. Vendor to provide 24 x 7 x 365 support services for a one-year term (1 year) term from notice to proceed (NTP), or purchase order issuance. Compliance: At conclusion of the solicitation HIePRO will issue an electronic notice of recommended vendor selection for award consideration for the solicitation. The state will provide subsequent notification which will include a fully executed Purchase Order (PO) or a Notice to Proceed (NTP). The vendor who receives electronic notification from HIePRO is advised to wait until the receipt of the PO or the NTP before proceeding to support the requirements of the solicitation. Support: Vendor support is required based upon 7 x 24 x 365 service. Due to the nature and coordination required to support this RFQ the awardee is required to have a physical office in Hawaii, on the island of Oahu. The direction to the vendor from the State to provide virtual support or onsite is at the sole discretion and decision of ERS IT. Other award condition: A. The State may reject any or all bids and waive any defects if it is determined the rejection or waiver is in the best interest of the State. B. The State may hold all bids up to sixty (60) calendar days from the date bids were opened. Unless otherwise required by law, bids may not be withdrawn without penalty after submittal into HIePRO. C. The award of the contract is conditioned upon funds made available for the project (or projects if applicable). D. Any agreement or contract is subject to approval by the Department of the Attorney General, and the approval of the Governor, as may be required by statute, regulation, rule, order, or other directive.

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