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Logistics Performance Reporting and Dashboard Development

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Logistics Performance Reporting and Dashboard Development subcontract, issued by the Department of Homeland Security's Information Technology Contracting Division, focuses on providing stakeholder reporting and KPI tracking for prime contractors on CBP projects. The selected provider will be responsible for developing and maintaining performance dashboards using Tableau or Power BI, ensuring seamless integration with MAXIMO and ServiceNow. Key operational goals include monitoring Service Level Agreements, reporting on equipment uptime, and tracking repair turnaround times while adhering to all government reporting requirements. This opportunity is designated as a Total Small Business Set Aside under NAICS code 541512. The scope of work requires the delivery of periodic performance reports and the maintenance of live stakeholder dashboards to ensure transparency and operational efficiency. Interested parties should note the response deadline of October 27, 2026.

General Info

NAICS

541512 - Computer Systems Design Services

Place of Performance

DC, USA

Set-Aside

SBA

Documents

This scope was carved out of ILSMaintenance .

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ILS Maintenance

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Information Technology Contracting Division
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies stakeholder reporting and KPI tracking for prime contractors on CBP projects. Develops and maintains performance dashboards using Tableau or Power BI integrated with MAXIMO and ServiceNow. Monitors Service Level Agreements (SLAs) and reports on equipment uptime and repair turnaround. Adheres to government reporting requirements. Delivers periodic performance reports and live stakeholder dashboards.

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The Department of Homeland Security, Customs and Border Protection (CBP) has issued a Request for Information (RFI) and Sources Sought notice for Integrated Logistics Division Maintenance and Logistics Support Services. This effort is for market research purposes to identify capable sources for corrective and preventative maintenance of both large-scale and small-scale Non-Intrusive Inspection (NII) equipment. The scope includes the execution of maintenance services, the provision of stakeholder reporting via dashboards and key process indicators, and the development of service level agreements. The maintenance workflow is managed through a 24/7 Maintenance Dispatch Center utilizing ServiceNow and MAXIMO to issue work orders and track completion. This opportunity is currently designated as a Small Business Set Aside, though the agency is using this RFI to determine if a small business or 8(a) set-aside is justifiable based on the availability of at least two capable firms. Interested respondents must submit their capabilities, business size status, and up to three past performance references by October 27, 2026, via email to the primary point of contact. Submissions are limited to 10 pages total, with a maximum of three pages per past performance reference and a total file size limit of 50 MB. This announcement is for planning purposes only and does not constitute a formal solicitation or a commitment to issue a procurement.
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