Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 30 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

Long-term Maintenance & After-Hours Support

Active

State & Local

Response Deadline10/05/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

This subcontract with the City of Charlotte provides long-term software and hardware maintenance for prime contractors working on Charlotte-Mecklenburg Police Department projects. The scope of work includes performing root cause analysis, delivering after-hours updates, and ensuring consistent system uptime over a multi-year term. The contractor is required to adhere to specific severity levels, response times, and resolution times as outlined in the agreement. This technical support effort falls under NAICS code 541513, with a response deadline for the solicitation set for October 5, 2026.

General Info

Software and hardware maintenance subcontract for Charlotte-Mecklenburg Police Department projects until October 2026.

Agency

North Carolina → City Of CharlotteView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 269-2027-019.

The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CMPD License Plate Recognition System

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedSep 8

subcontract

Response DeadlineOct 5

Submission deadline

Response Deadline

10/05/2026, 02:00:00 PM UTCin 16 days

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyNorth Carolina → City Of Charlotte

ContactsNo contacts available

OfficeN/A

Organization / Agency

North Carolina → City Of Charlotte

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provides ongoing software and hardware maintenance for prime contractors on Charlotte-Mecklenburg Police Department (CMPD) projects. Performs root cause analysis, provides after-hours updates, and maintains the system over a multi-year term. Adheres to Severity Levels, Response Times, and Resolution Times per Attachment G. Delivers system uptime and resolved technical issues.

Similar Contracts

Same NAICS industry code

Application Platform ServicesThe Application Platform Services subcontract is issued for the Teacher Retirement System of Texas to provide specialized technical support and optimization for application platforms and cloud services. The scope of work focuses on implementing cloud architecture, establishing data-driven decision-making infrastructure, and performing comprehensive platform engineering and systems optimization to deliver highly configured cloud environments. This opportunity falls under NAICS code 541513 and was posted on September 18, 2026, with a response deadline of October 21, 2026. The contract is designed for prime contractors supporting TRS projects to ensure the delivery of optimized application platforms and efficient cloud service configurations.

Teacher Retirement System of Texas

POSTED

about 13 hours ago

DEADLINE

in about 1 month

Ongoing Technical Support & MaintenanceThis subcontract for the Massachusetts Trial Court OCM provides ongoing technical support, maintenance, and software updates for a PPM platform used by prime contractors. The scope of work includes monitoring system uptime, applying necessary patches, providing help desk support, and managing disaster recovery through specific RTO and RPO standards. All services must adhere to a documented Service Level Agreement to ensure consistent system availability and the timely resolution of technical support tickets. The opportunity is categorized under NAICS code 541513 and is based in Boston, Massachusetts. Interested parties must respond by October 9, 2026, following the posting date of September 18, 2026.

1107TRC01 - Trial Court - OCM

POSTED

about 17 hours ago

DEADLINE

Managed IT & Cyber SecurityThis subcontract for Big Life Schools focuses on the comprehensive management of IT infrastructure across various schools and nurseries. The scope of work includes network management, server maintenance, connectivity, web filtering, cyber security, and device management, as well as providing dedicated helpdesk support and backup services. The provider is responsible for maintaining a secure network environment and delivering regular uptime reports and ticket resolution metrics. A critical requirement of the contract is strict adherence to established cyber security standards, specifically Cyber Essentials. Interested parties must submit their responses by October 7, 2026, to be considered for this operational support role.

Big Life Schools

POSTED

about 21 hours ago

DEADLINE

Webmaster and SharePoint Administration Services

Navsup Flt Logistics Ctr San Diego

POSTED

about 24 hours ago

DEADLINE

Deployment & Field Installation ServicesThis subcontract for Deployment and Field Installation Services supports prime contractors on Indian Health Service PATH EHR projects. The scope of work involves the physical deployment and configuration of devices, including unboxing, installing, and connecting hardware to the network using specific imaging software and deployment tools to ensure all end-user devices are fully functional at designated sites. The opportunity is managed by the Department of Health and Human Services under the Division of Acquisitions Policy Hq and is categorized under NAICS code 541513. This is an Indian Economic Enterprise set-aside with a response deadline of September 28, 2026.

Division Of Acquisitions Policy Hq

POSTED

about 24 hours ago

DEADLINE

Contracts Database (KDB) Management and MaintenanceThis subcontract opportunity with the Department of Defense, specifically for the AFDW PK agency, focuses on the management and maintenance of the Knowledge Database for prime contractors on Air Force Cost Analysis Agency projects. The selected provider will be responsible for data entry, record correction, and feature updates utilizing KDB Tools, DTM Hub, and the DAF e-Library. Key deliverables include an updated KDB database, revised user guides, and the delivery of both virtual and in-person training courses within the National Capital Region. The contract is designated as a total Small Business Set Aside under NAICS code 541513. Personnel must have CAC access to perform the required duties. Interested parties must submit their responses by October 19, 2026, at 5:00 PM.

POSTED

about 24 hours ago

DEADLINE

in about 1 month

MVS/QuickRef Maintenance and Technical SupportThe MVS/QuickRef Maintenance and Technical Support subcontract is issued by the Department of Agriculture's Ocp-Pod-Acq-Mgmt-Branch-Ftc for the Digital Infrastructure Services Center mainframe projects. The primary objective is to provide ongoing maintenance and technical support for the MVS/QuickRef online tool, ensuring that prime contractors have consistent access to critical programming information and message descriptions. This support specifically targets users of ISPF and CA-ROSCOE operating under the z/OS system to maintain high tool availability. This opportunity is designated as a total Small Business Set Aside under NAICS code 541513. The performance of the contract is located in Kansas City, and the response deadline for the solicitation is September 23, 2026.

Ocp-Pod-Acq-Mgmt-Branch-Ftc USDA

POSTED

about 24 hours ago

DEADLINE

Pyxis Software Licensing & Technical SupportThe Pyxis Software Licensing and Technical Support subcontract supports prime contractors on Defense Health Agency projects at Brooke Army Medical Center. The scope of work involves the supply and management of annual software user licenses, firmware updates, and software upgrades. Key responsibilities include implementing STIG baselines and coordinating with Government Cybersecurity to ensure the security of network-connected medical devices. Compliance requirements include mandatory DoD IA Awareness Training and adherence to HIPAA and Privacy Act regulations. The contractor is expected to deliver active software licenses, updated firmware, and detailed technical support logs. This effort falls under NAICS code 541513 and is managed under the Department of Defense.

Defense Health Agency

POSTED

about 24 hours ago

DEADLINE

Ongoing Software Maintenance and Support ServicesThis subcontract for Ongoing Software Maintenance and Support Services provides technical support and maintenance for the TopoDOT software suite used by prime contractors on Texas Department of Transportation projects. The scope of work includes performing software updates, applying patches, and providing technical troubleshooting through help desk support to maintain compatibility with evolving LiDAR data formats. The service provider is required to adhere to specific Service Level Agreements regarding response times and must deliver regular maintenance reports and documentation of resolved support tickets. This engagement falls under NAICS code 541513 and is managed through the Texas Department of Transportation.

Texas Department of Transportation

POSTED

DEADLINE

Managed AV Support & MaintenanceThe Managed AV Support and Maintenance subcontract for EPCOR Canada provides comprehensive ongoing support and maintenance for Cisco meeting space equipment. The scope of work includes preventative maintenance, troubleshooting, firmware updates, and corrective repairs, all facilitated through remote monitoring and diagnostic software. The selected provider is responsible for delivering system uptime and detailed maintenance reports while ensuring strict compliance with Data Protection, Privacy, and Cyber Services standards. This opportunity is categorized under NAICS code 541513 and was posted on September 17, 2026, with a response deadline of October 15, 2026. The contract is designed for prime contractors operating on EPCOR projects to ensure the operational efficiency and security of their audiovisual infrastructure.

POSTED

DEADLINE

IT Services Installation

London Police Service

POSTED

DEADLINE

Multi-Modal Network & Routing Analysis DataThis subcontract for Multi-Modal Network and Routing Analysis Data supports prime contractors on NATO Communications and Information Agency projects. The primary objective is to provide integrated network attribution data across air, rail, road, and maritime transport modes, which is essential for calculating bypass routes and managing multi-modal logistics. The required deliverables consist of multi-modal network topology and attribution datasets that must be compatible with the CoreGIS Application Service and Esri ArcGIS. This opportunity is associated with the Bureau of Industry and Security under the Department of Commerce and falls under NAICS code 541513.

Bureau Of Industry And Security

POSTED

DEADLINE

More opportunities from North Carolina → City Of Charlotte

Same awarding agency

Brookshire Engineering Building - Bathrooms and Breakrooms Renovations

Solicitation # FY27-ITBCON-21

The City of Charlotte is soliciting bids for the Brookshire Engineering Building Bathrooms and Breakrooms Renovations under solicitation number FY27-ITBCON-21. This project focuses on the modernization of a Charlotte Water facility, specifically involving the renovation of restroom and breakroom areas and the replacement of aging plumbing infrastructure throughout the building to improve employee spaces. Interested parties must submit their responses by the deadline of October 8, 2026. The primary point of contact for this opportunity is Bridgette Maxie, and the work will be performed in North Carolina.

Commercial and Institutional Building Construction

POSTED

DEADLINE

Fleet Maintenance Facility at Zone 1

Solicitation # FY27-ITBCon-29

The City of Charlotte in North Carolina is seeking proposals for the Fleet Maintenance Facility at Zone 1 project, identified by solicitation number FY27-ITBCon-29. The scope of work involves upgrading a 6,000 square foot area within an existing storage warehouse to establish a dedicated space for preventative vehicle maintenance. This solicitation was posted on September 14, 2026, and the deadline for responses is October 8, 2026, at 6:00 PM. The project will be performed in North Carolina, and interested parties can find further details through the official Bonfire hub portal.

Commercial and Institutional Building Construction

POSTED

DEADLINE

Pavement Legend Markers

Solicitation # 269- 2026-214

The City of Charlotte has issued solicitation number 269-2026-214 to establish one or more contracts for the procurement and delivery of pavement marking materials and related products. These materials will be used by the Charlotte Department of Transportation to maintain approximately 5,400 lane miles of city streets, including the installation of center lines, lane lines, edge lines, crosswalks, stop bars, and pavement legends to ensure the safety of motorists, cyclists, and pedestrians. All supplied materials must be new and strictly adhere to the North Carolina Department of Transportation 2024 Standard Specifications, specifically Section 1087 regarding Pavement Markings. The deadline for responses to this solicitation is October 6, 2026, at 6:00 PM. Interested parties should direct inquiries to the primary point of contact, Kimberly S. Brown.

Paint and Coating Manufacturing

POSTED

DEADLINE

WWTP Roofing Multiple Facility - Construction at Mallard & Sugar - Package 1

Solicitation # FY27-ITBCon-18

The City of Charlotte is soliciting bids for the WWTP Roofing Multiple Facility construction project, specifically Package 1, which involves the replacement and repair of building roofs at the Mallard and Sugar Creek wastewater treatment plants in North Carolina. This solicitation, identified by number FY27-ITBCon-18, was posted on September 11, 2026. Interested parties must submit their responses by the deadline of October 6, 2026, at 2:00 PM. Katherine Osborne serves as the primary point of contact for this procurement process.

Roofing Contractors

POSTED

DEADLINE

Storm Water Repair and Improvement FY2027-C-TR

Solicitation # FY27-ITBCon-24

The City of Charlotte is soliciting bids for the Storm Water Repair and Improvement FY2027-C-TR project, identified by solicitation number FY27-ITBCon-24. This contract involves comprehensive infrastructure work including mobilization, earthwork, drainage structures, storm drain pipe systems, and channels. The scope of work extends to asphalt paving, concrete flatwork, landscaping, and potential sewer lateral replacements or water meter adjustments. Contractors must be prepared to work within street rights-of-way as well as on private residential and commercial properties, often operating around existing private utilities. The estimated cost for this project is 1,558,279 dollars. The solicitation was posted on September 11, 2026, with a response deadline of October 7, 2026. All performance of work will take place within the state of North Carolina. Interested parties can coordinate with the primary point of contact, Katherine Osborne, regarding this opportunity.

Water and Sewer Line and Related Structures Construction

POSTED

DEADLINE

Citywide Onboarding Services

Solicitation # 269- 2026-244

POSTED

DEADLINE

CATS Unit Paving and Repairs - Re-Bid of 269-2026-1782 which was cancelled

Solicitation # 269-2027-1782

POSTED

DEADLINE

in about 1 month

SWS Supplemental Laborer Staffing

Solicitation # 269-2027-017

POSTED

DEADLINE

Storm Water Repair and Improvement FY2027-B-PR

Solicitation # FY27-ITBCon-23

The City of Charlotte is soliciting bids for the Storm Water Repair and Improvement FY2027-B-PR project, identified by solicitation number FY27-ITBCon-23. This contract focuses on the repair and improvement of storm water infrastructure within the city limits of Charlotte, North Carolina. The scope of work is comprehensive, encompassing mobilization, earthwork, drainage structures, storm drain pipe systems, and channels. Additionally, the project includes asphalt paving, concrete flatwork, landscaping, structural foundation protection, and the lining or repair of storm water pipes and joints, as well as potential water and sewer relocations and installations. Work will be performed across various locations, including street rights-of-way and private residential or commercial properties, requiring contractors to operate around existing private utilities. The estimated cost for this project is 5,540,506 dollars. Interested parties must submit their responses by the deadline of September 29, 2026.

Water and Sewer Line and Related Structures Construction

POSTED

DEADLINE

System Training ServicesThis subcontract for System Training Services is issued by the City of Charlotte to provide specialized training for Charlotte-Mecklenburg Police Department personnel. The selected contractor will be responsible for conducting training classes and developing all necessary supporting materials, including user manuals and system administration guides. The scope of work focuses on delivering trained staff and comprehensive documentation, with the number of participants per session determined by the proposal. This opportunity is categorized under NAICS code 611430, with a response deadline of October 5, 2026.

Professional and Management Development Training

POSTED

DEADLINE

Secure Cloud Storage & Data ManagementThis subcontract for the City of Charlotte focuses on providing secure, encrypted cloud-based storage and data management for prime contractors working on Charlotte-Mecklenburg Police Department projects. The primary objective is to establish a secure cloud environment specifically for the storage of captured License Plate Recognition data, ensuring all information is encrypted both in transit and at rest to maintain compliance with data security and privacy laws. To maintain this contract, the provider must successfully pass City cyber security audits. The opportunity was posted on September 8, 2026, with a response deadline of October 5, 2026. This project falls under NAICS code 518210 and is managed through the City of Charlotte's procurement system.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

DEADLINE

LPR Software Implementation & CustomizationThis subcontract for the City of Charlotte focuses on the implementation and customization of License Plate Recognition software, databases, and analytics for projects supporting the Charlotte-Mecklenburg Police Department. The scope of work includes performing software customizations, executing code changes, and configuring applications specifically for plate capture, image storage, and real-time alerts to ensure a fully operational LPR environment. All deliverables must adhere to ADA and WCAG 2.1 Level AA accessibility standards. The opportunity was posted on September 8, 2026, with a response deadline of October 5, 2026, falling under NAICS code 541511.

Custom Computer Programming Services

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS