Maintenance Agreement for EQUIPMENT SARTORIUS

The contract is a presolicitation for a firm fixed-price maintenance agreement to provide comprehensive preventive and corrective maintenance services for the Incucyte SX5 system, serial number IC70655, located at the National Cancer Institute in Bethesda, Maryland. The equipment is critical to the NCI’s research into cellular responses to DNA damage, enabling high-throughput, real-time analysis of cancer cell behavior, including proliferation, death kinetics, immune marker expression, and migration under various drug and genetic conditions. Given its intensive use in a humidified environment, the system requires consistent on-site maintenance to ensure operational reliability, minimize downtime, and prevent costly repairs. The contractor must supply all labor, materials, and equipment necessary to perform one planned preventive maintenance during the twelve-month contract period from July 1, 2026, to June 30, 2027, and provide immediate break/fix support including parts, labor, and travel for unplanned incidents. All replacement parts must be new and conform to original equipment specifications, with delivery expected by the earliest next day. Software updates and technical phone support for the operating system and applications are included, and all services must adhere to the manufacturer’s latest commercial maintenance practices and be performed exclusively by factory-trained, qualified personnel, each supported by at least one equally qualified backup. Payment will be processed via purchase order under the Prompt Payment Act and FAR 52.232-25, with invoices required to comply with FAR 32.9 and include detailed vendor information, DUNS or TIN numbers, NBS document references, line-item descriptions matching the award, and exact remittance names. Invoices must be submitted as originals to the NIH Office of Financial Management in Bethesda, and payment is due no later than the 30th day after invoice receipt or government acceptance, whichever is later. Shipping costs exceeding $100 require supporting documentation and are reimbursable only if preauthorized. Repairs caused by abuse, neglect, vandalism, fire, water, or Acts of God are explicitly excluded and must be addressed through a separate purchase order. Software upgrades are provided at no additional cost to the government. The contracting office is under the National Institutes of Health, Office of Acquisition and Logistics, with Vishnuvajjala Hanumanth Rao as the primary point of contact, and the NAICS code for the procurement is 423490. No set-aside criteria apply, and the solicitation is open to all qualified offerors responding by the