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Maintenance and Help Desk Support (Tier 1–2)

Active

State & Local

Response Deadline09/15/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Maintenance and Help Desk Support (Tier 1–2) is issued by Procurement Services for the state of Florida. The agreement focuses on providing ongoing maintenance, troubleshooting, and help desk support for all multi-function devices (MFDs), ensuring operational efficiency through SLA-backed response times and the provisioning of loaner devices. The solicitation was posted on August 5, 2026, with a response deadline of September 15, 2026. Classified under NAICS code 811212, this opportunity is managed through the Florida procurement portal for those capable of delivering technical support and hardware maintenance services.

General Info

Florida subcontract for MFD maintenance and Tier 1-2 help desk support services.

Agency

Florida → Procurement ServicesView Agency

NAICS

811212 - Computer and Office Machine Repair and MaintenanceView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP-423-26-GJ.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Multi-Function Device (MFD) Fleet Replacement, Lease, and Cost-Per-Copy Maintenance Services

AI Contract Breakdown

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Timeline

PostedAug 5

subcontract

Response DeadlineSep 15

Submission deadline

Response Deadline

09/15/2026, 07:00:00 PM UTCin 17 days

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Organization & Contact Information

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AgencyFlorida → Procurement Services

ContactsNo contacts available

OfficeN/A

Organization / Agency

Florida → Procurement Services

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Ongoing maintenance, troubleshooting, and help desk support for all MFDs, including SLA-backed response times and loaner device provisioning.

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