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This Government Contract opportunity from Oregon was posted on August 25, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Managed Services & Operations Support

Closed
State & Local

Contract Overview

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The Managed Services and Operations Support subcontract provides essential technical support and system maintenance for prime contractors working on Oregon Health Authority projects. Based in Salem, the scope of work includes managing Service Level Agreements, providing customer service for scheduling and claims support, and utilizing specialized help desk and monitoring tools to ensure system uptime and the efficient resolution of support tickets. This opportunity is categorized under NAICS code 541513 and is associated with a state agency in Oregon. The solicitation was posted on August 25, 2026, with a response deadline of October 2, 2026.

General Info

Technical support and system maintenance subcontract for Oregon Health Authority projects in Salem.

Place of Performance

Salem, OR, 97301, USA

Set-Aside

NONE

Documents

This scope was carved out of S-DASOBO-00016280.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

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Scheduling Portal Solution for Health Care Interpreters

AI Contract Breakdown

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyOregon → State Agency
ContactsNo contacts available
OfficeN/A
Organization / AgencyOregon → State Agency
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing technical support and system maintenance for prime contractors on Oregon Health Authority projects. Manages Service Level Agreements (SLA) and provides customer service for scheduling and claims support. Utilizes help desk and monitoring tools. Delivers maintained system uptime and resolved support tickets.

More opportunities from Oregon → State Agency

Same awarding agency

NAICS: 518210
New
SLED
Notice of Special Procurement - WorkSource Oregon Website Support and Maintenance
Solicitation # REQ-DASOBO-00223850
The Oregon Department of Administrative Services, on behalf of the Oregon Employment Department, has issued a special procurement notice under solicitation REQ-DASOBO-00223850 to amend Contract No. 22-128 with Cascade Web Development, Inc. (CWD). This action is authorized under ORS 279B.085, bypassing the standard competitive process due to CWD's exceptional performance, the risk of operational disruption, and the high cost of transitioning to a new provider. The contract provides critical website support and maintenance for WorkSource Oregon, including hosting services, system administration, content delivery networks, database servers, and the maintenance of 12 top translated language pages. The contract amendment is scheduled to be effective from January 1, 2027, through December 31, 2031. The total estimated contract value is 258,386 dollars, which includes 30,000 dollars for enhancement services over the five-year period. All hosted data is classified as Level 1 Published data, indicating low risk and low sensitivity. Administration of the contract is managed by State Procurement Analyst Ashley Griffin, and the agency must comply with all Enterprise Information Services conditions and reporting requirements under ORS 279A.165.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

6 days ago

DEADLINE

in 2 days
View Details

Earlier notices in this NAICS code

Posted before this notice, open and closed

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