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Managed Services & Operations Support

Active

State & Local

Response Deadline10/02/2026, 01:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Managed Services and Operations Support subcontract provides essential technical support and system maintenance for prime contractors working on Oregon Health Authority projects. Based in Salem, the scope of work includes managing Service Level Agreements, providing customer service for scheduling and claims support, and utilizing specialized help desk and monitoring tools to ensure system uptime and the efficient resolution of support tickets. This opportunity is categorized under NAICS code 541513 and is associated with a state agency in Oregon. The solicitation was posted on August 25, 2026, with a response deadline of October 2, 2026.

General Info

Technical support and system maintenance subcontract for Oregon Health Authority projects in Salem.

Agency

Oregon → State AgencyView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

Salem, OR, 97301, USA

Set-Aside

NONE

Documents

This scope was carved out of S-DASOBO-00016280.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Scheduling Portal Solution for Health Care Interpreters

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedAug 25

subcontract

Response DeadlineOct 2

Submission deadline

Response Deadline

10/02/2026, 01:00:00 AM UTCin 20 days

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Organization & Contact Information

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AgencyOregon → State Agency

ContactsNo contacts available

OfficeN/A

Organization / Agency

Oregon → State Agency

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides ongoing technical support and system maintenance for prime contractors on Oregon Health Authority projects. Manages Service Level Agreements (SLA) and provides customer service for scheduling and claims support. Utilizes help desk and monitoring tools. Delivers maintained system uptime and resolved support tickets.

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