Managed Session Border Controller (SBC) Operations & Monitoring

The contract involves the ongoing operation, monitoring, and management of Session Border Controller (SBC) infrastructure to enable secure Session Initiation Protocol (SIP)-based call flows between Department of Defense Microsoft Teams environments and public networks. This effort ensures the integrity, reliability, and compliance of voice and video communications crossing the boundary between secured DoD systems and external telecommunications networks, with a focus on maintaining interoperability, security, and service continuity. The SBC infrastructure must be continuously managed to handle signaling, media traversal, traffic control, and threat mitigation in alignment with DoD cybersecurity and communication standards. The work falls under NAICS code 518210, indicating it is related to data processing, hosting, and related services, and is classified as a subcontract under the Telecommunications Division of the Department of Defense. Performance is expected to support critical defense communications infrastructure, though specific location details are not provided. The contract was posted on July 29, 2026, and no set-aside status or point of contact information is included. The scope requires vigilant oversight, proactive maintenance, and real-time monitoring to ensure uninterrupted and secure communication channels essential for military operations and coordination.