Media Monitoring Subscription

The Department of Veterans Affairs Office of Inspector General is seeking a comprehensive media monitoring and outreach subscription solution to support its communications and public affairs functions. The required service must provide unlimited access to domestic media contacts and outlets with regular vendor-led updates to ensure accuracy, along with the ability to build and store an unlimited number of media lists for targeted email distribution. The solution must include robust online monitoring of traditional media—such as newspapers, magazines, trade journals, broadcast television, radio, and podcasts—with no restrictions on coverage volume or historical depth, allowing searches of up to two years. A fully functional dashboard is mandatory, enabling customizable analytics, saved searches, ad-hoc queries, and the application of an unlimited number of tags for precise tracking. The system must support real-time alerts based on industry trends and keywords, and allow users to export reports, charts, and briefings into multiple formats including PDF. Social listening capabilities must cover major platforms such as LinkedIn, Instagram, Twitter, Facebook, and YouTube without limits. Additionally, the vendor must enable the creation of customized newsletters for both internal and external stakeholders. The contract is a total small business set-aside under North American Industry Classification System code 541830, with quotes due by July 29, 2026, and solicitation beginning on August 2, 2026. The acquisition will follow Best Value for Government Acceptable evaluation standards and requires responses from at least three sources as per FAR guidelines. The solution must accommodate three authorized users with accompanying training sessions provided for their team. All services must be accessible and fully functional from the designated performance location in Washington, D.C. Primary point of contact is Rachel Johnson, with Gerald Liddell as the secondary contact, and all inquiries should be directed through the provided email addresses and phone numbers.