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Medical Claims Adjudication System Services

Awarded
15BPCC26F00000069Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Federal Bureau of Prisons has awarded a sole-source, firm-fixed-price task order for the Medical Claims Adjudication (MCA) System Services to process healthcare claims for approximately 160,000 inmates across 120 correctional facilities nationwide, including Hawaii and Puerto Rico. All inmate healthcare is provided under a single, universal benefit plan with no premiums, copayments, or deductibles, and services are governed by federal law and Bureau policies. Primary care is delivered by Bureau staff, while secondary services are procured through individual facility contracts with community providers, using Medicare benchmark rates for inpatient, outpatient, skilled nursing, and physician services as the foundation for reimbursement. Only providers with formally negotiated contracts aligned to Medicare-based rates are eligible for claims adjudication under this system. The MCA system must electronically receive, validate, and adjudicate claims using the ANSI 837 format compliant with HIPAA standards, applying NCCI edits and provider-specific payment rates, while ensuring seamless integration with BOP systems through AWS AppStream. The system must be hosted exclusively in AWS GovCloud, inheriting FedRAMP-certified security services such as CloudWatch, CloudTrail, and CrowdStrike, and must meet all DOJ and BOP IT security requirements without relying on non-FedRAMP-compliant cloud infrastructure. The contract is executed under the GSA MAS contract GS-00F-392GA with NAICS code 541519 and features a six-month base period with two optional three-month extensions, allowing for a potential twelve-month performance period. The award was justified as a sole-source action under FAR Subpart 538.7104-3(b)(i) due to unusual urgency, as Apprio’s proprietary MCA system is uniquely tailored to the Bureau’s complex, decentralized payment model and cannot be replicated or rapidly integrated by any other vendor without unacceptable delays or costs. The system must deliver real-time fraud detection, customized Explanation of Benefits generation, and continuous claims processing without service interruption. The Contracting Officer, Paul Brown, oversees procurement from Washington, D.C., with technical oversight provided by Jon Hemphill, and all invoicing is conducted electronically through the MCA system. While the contract value is not disclosed, price reasonableness was confirmed through historical pricing comparisons and government cost estimates. The procurement does not involve physical delivery or packaging requirements, and acceptance criteria are defined by compliance with Medicare, HIPAA, FedRAMP, and BOP operational standards, ensuring

General Info

Federal Bureau of Prisons manages inmate healthcare claims with secure, FedRAMP cloud-based adjudication system.

NAICS

541519 - Other Computer Related Services

Place of Performance

Washington, DC, 20007, USA

Set-Aside

NONE

Documents

1

MCA Bridge JOFOC 8.4 Unusual and Compelling Urgency

PDF, High priority: read this firstjustification-and-authorization
High

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Timeline

PhaseAwarded
Posted

Justification (J&A)

Awarded

Contract was awarded

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Organization & Contact Information

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AgencyDepartment Of Justice → Privatization - Co
Contacts1 person available
OfficeWASHINGTON, DC, 20534, USA
Office AddressWASHINGTON, DC, 20534, USA

Full Description

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The Federal Bureau of Prisons (Bureau) currently provides healthcare to approximately 160,000 inmates in 120 prisons (institutions) geographically dispersed throughout the contiguous United States, Hawaii, and Puerto Rico. For the contract award, all federal inmates are considered to have a single benefit plan and are members of this plan. Inmate access to healthcare benefits is applied universally throughout the Bureau’s system. There are no accumulators or capitation in the Bureau’s healthcare system. Inmates do not pay premiums, copayments (for the purpose of contract award), or deductibles.


Medical services rendered to all inmates in Bureau custody are governed by federal law and Bureau policies/procedures.  Primary care is provided by Bureau employees as part of a medical team (e.g., physicians, advanced practice providers, nurses, pharmacists, dentists, social workers, therapists, etc.).


In addition, each institution within the Bureau solicits comprehensive medical contracts, including but not limited to the facilities referenced under Place of Service Codes in the List of Current Procedural Terminology (CPT)/Healthcare Common Procedure Coding System (HCPCS) Codes (see Attachment A for the relevant excerpt) for facility and physician services, based on the prevailing:


1) Federal Operating Rate Medicare rates for the applicable area for inpatient facility services;


2) Medicare fee schedule amounts for the area for outpatient facility services;


3) Skilled nursing facilities, and


4) Medicare fee schedule amounts for the area for physician services.


Healthcare providers, when negotiating rates for the Bureau are expected to propose a discount from or a premium to Medicare benchmarks. The Bureau has successfully awarded most comprehensive medical contracts based on structured Medicare rates. However, there are locations where the Bureau has been unsuccessful in awarding contracts based on Medicare rates. In those cases, contracts are typically awarded at a percentage of billed charges or the fee schedule. Only Bureau institutions with contracts that are structured using Medicare rates shall participate in claims adjudication process under this contract.


The Bureau is the sole payer for all healthcare services rendered to inmates in Bureau custody. The number of claims processed each year may vary based on healthcare services provided. Most healthcare providers are using electronic billing via ANSI 837 format consistent with the industry standard. For the purpose of contract award, a claim for contracted healthcare services reimbursed using the Medicare model is defined as electronic claims that conform to Medicare and Health Insurance Portability and Accountability Act (HIPAA) electronic billing standards (see http://www.cms.hhs.gov/ElectronicbillingEDITrans/01 overview.asp) from a contracted facility, physician’s office, or other healthcare provider.


In summary, each institution has separate and unique contract(s) with healthcare providers in their area. Therefore, the “network of healthcare providers” shall be those healthcare providers with current Bureau contracts and agreements. These contracts and agreements shall each have formally negotiated and contract payment rates.


The vendor shall met DOJ/FBOP IT information security requirements and is able to continue reviewing and adjudicating community medical billing for accuracy and fraud detection without lapses in service and has developed the necessary information network with community providers to allow for receipt of digital claims and processing against the negotiated rate structures at each FBOP facility. Any system that shall connect to or be hosted in a non-FBOP cloud service shall use cloud service providers (CSP) that have been independently evaluated by an authorized FedRAMP 3PAO and are FedRAMP-certified. The vendor shall provide a MCA system environment hosted within a vendor instance of Amazon Web Services (AWS) GovCloud. This MCA system shall inherit various Federal Risk and Authorization Management Program (FedRAMP) certified functions and services, such as CloudWatch, CrowdStrike, and CloudTrail.


The Federal Bureau of Prisons has awarded a sole-source firm-fixed-price task order for Medical Claims Adjudication (MCA) System Services, acquired against General Services Administration’s (GSA) MAS contract GS-00F-392GA, NAICS 541519, Other Computer Related Services, and Product Service Code, Q601, Medical Coding and Auditing.


The approved Justification is attached. 

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