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Remote IT Help Desk and Tier 1–2 Support

Active

Federal

Response Deadline08/20/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Department of Veterans Affairs Technology Acquisition Center Nj is seeking a subcontractor to provide remote IT help desk and tier 1 through 2 technical support for CliniComp CIS users. The scope of work involves delivering comprehensive assistance, issue triage, and session management across 44 VA Medical Centers to ensure operational efficiency for the clinical information system. This opportunity falls under NAICS code 541519 and was posted on August 14, 2026. Interested parties must submit their responses by the deadline of August 20, 2026.

General Info

Subcontractor for remote IT help desk and tier 1-2 support for VA CliniComp.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

NJ

Set-Aside

NONE

Documents

This scope was carved out of 36C10B26R0050.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DA10--CliniComp CIS Sustainment and Support VA-26-00042621

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Timeline

PostedAug 14

subcontract

Response DeadlineAug 20

Submission deadline

Response Deadline

08/20/2026, 02:00:00 PM UTCin 5 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

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Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver remote technical support for CliniComp CIS users across 44 VA Medical Centers, including user assistance, issue triage, and session management.

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