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Technical Support & Help Desk Services

Active

State & Local

Response Deadline09/24/2026, 08:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The County of Riverside in California is seeking a subcontractor to provide Technical Support and Help Desk Services under NAICS code 541519. The primary objective of this contract is to deliver Tier 1 and Tier 2 technical support for software users throughout the state of California. Services must be performed during DPSS business hours, which are Monday through Friday from 7:30 AM to 5:30 PM Pacific Time. The solicitation was posted on August 14, 2026, and the deadline for responses is September 24, 2026.

General Info

Riverside County seeks a subcontractor for Tier 1 and 2 technical support services.

Agency

California → County of RiversideView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of DPARC-0679.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DEPARTMENT OF PUBLIC SOCIAL SERVICES (DPSS) COMPREHENSIVE QUALITY ASSURANCE CASE MANAGEMENT SOFTWARE, MAINTENANCE AND SUPPORT

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Timeline

PostedAug 14

subcontract

Response DeadlineSep 24

Submission deadline

Response Deadline

09/24/2026, 08:30:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyCalifornia → County of Riverside

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → County of Riverside

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Tier 1–2 technical support during DPSS business hours (7:30 AM–5:30 PM PT, Monday–Friday) for software users across California.

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