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This Subcontract opportunity from Maryland was posted on June 5, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Member Enrollment and Customer Service Support

Closed
State & Local

Contract Overview

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Carroll County Public Schools in Maryland is seeking a subcontractor for Member Enrollment and Customer Service Support. The selected provider will be responsible for managing inbound and outbound customer service operations, specifically focusing on employee enrollment, plan changes, the issuance of ID cards, and general benefit inquiries. To ensure comprehensive service, the contractor must provide multilingual support and maintain seamless CRM integration during standard business hours. This opportunity was posted on June 5, 2024, with a response deadline of July 8, 2024. The contract falls under NAICS code 811211 and is structured as a subcontract to support the administrative needs of the school system's benefits program.

General Info

Documents

This scope was carved out of 24-040C.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Dental Benefits for Employees of Carroll County Public Schools

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMaryland → Carroll County Public Schools
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver inbound and outbound customer service for employee enrollment, plan changes, ID card issuance, and benefit inquiries, with multilingual support and CRM integration during business hours.

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Miguel
Hillary
Keith Deutsch
Christine

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