This Subcontract opportunity from California was posted on February 15, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Member Services and Customer Support (Tier 1 & 2)
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
This subcontract opportunity, titled Member Services and Customer Support (Tier 1 & 2), is issued by the California County Executive Office Human Resources. The contract focuses on providing comprehensive inbound and outbound support for member inquiries, specifically covering eligibility, claims status, benefits, ID cards, and appeals. To ensure broad accessibility and efficiency, the scope of work includes multilingual support and coordination with providers. The solicitation was posted on February 15, 2024, with a response deadline of March 15, 2024. Classified under NAICS code 811212, this project seeks a partner capable of managing multi-tier customer service operations to streamline member communications and administrative support.
General Info
Place of Performance
CA, USASet-Aside
Documents
This scope was carved out of 017-202403-MC.
The full solicitation package (12 documents), including the RFP, is on the prime solicitation, not on this scope.
RFP for Claims Administration for the Self-Insured Preferred Provider Organization (PPO) Health Plans
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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