This Subcontract opportunity from Connecticut was posted on October 6, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Member Support Call Center and Digital Portal Development
Contract Overview
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This subcontract, titled Member Support Call Center and Digital Portal Development, involves providing and operating member-facing communication infrastructure for prime contractors working on State of Connecticut pharmacy services projects. The scope of work includes the operation of high-volume support call centers and the development of secure member portals and mobile applications for both iOS and Android platforms. To ensure security and regulatory compliance, the contractor must utilize Cloud-based CCaaS and HIPAA-compliant portal frameworks while adhering to SOC 2 Type II standards. The final deliverables for this project consist of a fully operational call center, a live member portal, and a functional mobile application. The solicitation was posted by DAS Procurement on October 6, 2026, with a response deadline of November 10, 2026.
General Info
Place of Performance
CT, USASet-Aside
Documents
This scope was carved out of 39318.
The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.
Pharmacy Services RFP
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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