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This Solicitation opportunity from California was posted on September 15, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Message Switch System Replacement

Closed
2026-RFI-00075State & Local

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The County of San Mateo is seeking proposals for the replacement of its outdated Message Switch System (MSS), a critical platform that facilitates secure data exchange among law enforcement agencies and public safety partners within the region. The current MSS, which supports access to multiple criminal justice and public safety information systems including CLETS, is increasingly difficult to maintain and lacks the scalability, security, and modern features required for current and future operational needs. The new system must seamlessly integrate with state and national systems, enhance data security, support real-time information sharing, and be CJIS-compliant to ensure long-term reliability and compliance. This project, titled "Message Switch System Replacement," is part of a solicitation issued by the County of San Mateo with a response deadline of October 10, 2025. The contract size is estimated to range between 5 million and 15 million dollars, reflecting the scope and importance of the upgrade. Interested vendors are encouraged to contact the designated point of contact, Anil Balivada, via email or phone, and can access additional project details through the provided online portal. The initiative aims to modernize the County’s emergency communication infrastructure, ensuring robust, secure, and scalable data exchange capabilities for law enforcement and emergency services across California.

General Info

Place of Performance

CA, USA

Set-Aside

NONE

Documents

1

RFI No. 2026-RFI-00075: Message Switch System Replacement

PDF, High priority: read this first11 pages · rfi
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → County of San Mateo
Contacts1 person available
OfficeN/A
Office AddressN/A

Full Description

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The San Mateo County Public Safety Communications (PSC) Department is the central emergency communications hub for the County of San Mateo, located in the San Francisco Bay Area. PSC provides 24/7 dispatch and 911 emergency communication services for all Fire, Emergency Medical Services (EMS), and several Law Enforcement agencies within the County. The department serves a diverse population of approximately 750,000 residents across multiple municipalities, unincorporated areas, and special districts, ensuring timely, coordinated responses to public safety incidents.PSC currently manages the County’s legacy Message Switch System (MSS), a secure platform that enables law enforcement agencies to access and exchange critical data from multiple criminal justice and public safety information systems, including the California Law Enforcement Telecommunications System (CLETS). However, the existing MSS is outdated, increasingly difficult to support, and lacks the scalability and security features needed to meet modern operational and regulatory demands.To address this challenge, the County is seeking qualified vendors to provide a replacement MSS solution that ensures seamless integration with state and national systems, enhances data security, supports real-time information exchange, and provides long-term maintainability. A successful outcome will result in a modern, reliable, and CJIS-compliant message switch platform that meets the current and future needs of San Mateo County law enforcement and public safety partners.

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Same awarding agency

NAICS: 541511
SLED
Request For Proposals For Quality Assurance Testing Services
Solicitation # 20261019033
The County of San Mateo is seeking one or more qualified contractors to provide quality assurance, testing, and related consulting services on an as-needed basis. The scope of work involves supporting the planning, design, implementation, and maintenance of SaaS and other technology systems through activities such as developing test strategies, executing functional and regression testing, and managing defects. Key performance targets include identifying 95 percent of critical defects prior to production and achieving 100 percent execution of planned test cases by release deadlines. The contract is intended to be a time and materials agreement with a maximum fiscal obligation cap, and the anticipated award date is January 12, 2027. Proposers must have at least six years of experience within the last ten years providing similar services for public-sector enterprise or complex business-system implementations and must be registered with SAM.gov. Evaluation is based on a points system, with 45 percent weighted toward the qualifications and depth of the personnel pool, 30 percent toward organizational experience and past performance, and 25 percent toward price. Preferential points are available for local, small, and micro businesses or non-profits based in San Mateo County. Proposals must be submitted via the eProcurement website by November 13, 2026, and should include a representative roster of personnel with resumes and project histories.
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DEADLINE

in 17 days
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