MFP Maintenance and Managed Services Provider

This subcontract for the Port of Newport in Oregon seeks a Managed Services Provider to handle the ongoing maintenance, repair, and consumables management for a fleet of multi-function printers used by prime contractors. The scope of work includes providing all necessary labor, parts, firmware updates, and an automatic toner fulfillment system. To ensure operational continuity, the provider must utilize manufacturer-certified technicians and guarantee a 98% uptime rate with a maximum response time of four hours, including the provision of loaner equipment when necessary. The selected provider will be responsible for delivering detailed maintenance logs and uptime reports to verify performance standards. Interested parties should note that the response deadline for this opportunity is October 30, 2026. The contract falls under NAICS code 811210 and is focused on maintaining high-efficiency printing infrastructure for facility projects within the port.