Microsoft 365 Governance, Operating Model and AI Readiness Assessment
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The British Business Bank Plc has awarded a contract to Pieterse Consulting Digital Solutions LTD for a Microsoft 365 Governance, Operating Model and AI Readiness Assessment. Valued at 78,950 pounds excluding VAT, the engagement runs from October 15, 2026, to April 14, 2027. The primary objective is to conduct an independent evaluation of the current Microsoft 365 estate, focusing on service usage, governance, ownership, controls, and operational risks, while reviewing lifecycle management and accountability to define a sustainable future operating model. A critical component of the project involves assessing information architecture, content readiness, and access controls to determine the organization's maturity and identify constraints regarding the safe adoption of Microsoft Copilot and other AI-enabled services. The scope includes analyzing the necessary skills, roles, and resources required for ongoing operation and improvement. The final deliverables will consist of a target-state architecture, prioritized improvement roadmaps, and an outline business case to guide future investment and delivery decisions.
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