Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, November 11 at 2:00 PM ET

Register Free →
CLEATUS
Get CLEATUS

Microsoft 365 Management, Operational Support, and Enhancements (MOSE)

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The United States Citizenship and Immigration Services (USCIS) is seeking a contractor for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This operations and maintenance requirement focuses on the optimization, maintenance, and onboarding of M365 services, including core productivity apps, collaboration tools like Teams and SharePoint, security and compliance frameworks such as Microsoft Purview and Defender, and the Power Platform. A significant component of the scope involves planning and executing the rollout of Microsoft Copilot and other AI services in alignment with DHS and USCIS security and privacy policies. The project also requires technical support for integrating M365 with various Microsoft and non-Microsoft technologies, including ServiceNow, AirWatch, and JAMF. This opportunity is listed as a forecast with an anticipated award date of February 17, 2027, and a solicitation issue date of September 25, 2026. The work will be performed in Camp Springs, Maryland, and the contract is currently designated as a small business set-aside.

General Info

USCIS seeks small business for M365 management, operational support, and AI service rollout.

Agency

Department of Homeland Security → United States Citizenship And Immigration Services

NAICS

541519 - Other Computer Related Services

Place of Performance

Camp Springs, MD, USA

Set-Aside

SBA

Documents

0

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

1 update
Notice updated

Set-aside changed from SB to SB. The notice description changed.

Ready to pursue this opportunity?

Get full access to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services
Contacts3 people available
OfficeN/A
Organization / AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services
Office AddressN/A
Contacts
Lisa Walker
contact@example.gov
+1 (555) 000-0000
Brittany Willette
contact@example.gov
+1 (555) 000-0000
Scott StewartSmall Business Specialist/APFS Coordinator
contact@example.gov
+1 (555) 000-0000

Full Description

Show more
***10/6/2026 Updated Solicitation Issue Date from 9/30/2026 to 9/25/2026; and Updated Anticipated Award Date from 2/26/2027 to 2/17/2027.*** ***8/27/2026 Updated Solicitation Issue Date from 09/25/2026 to 9/30/2026.*** ***8/3/2026 Updated Solicitation Issue Date from 08/25/2026 to 9/25/2026.*** ***7/9/2026 Updated Solicitation Issue Date from 06/30/2026 to 08/25/2026.*** ***7/8/2026 updated anticipated vehicle based off initial market research. Updated alternate contact information.***
USCIS has a requirement for Microsoft 365 Management, Operational Support, and Enhancements (MOSE). This Operations and Maintenance Services requirement will assist USCIS to operate, optimize, enhance and maintain existing M365 services, onboard new M365 services, and plan and develop strategies for future service sustainment, not limited to, but including: Core productivity applications (Word, Excel, PowerPoint, Outlook, OneNote); Collaboration and Communication (Microsoft Team, SharePoint Online, OneDrive for Business, Loop, Whiteboard); Security and Compliance (Microsoft Purview, Defender, Entra ID, Intune, Rights Management and Information protection); Power Platform (Power Bi, Apps, Automate and Virtual Agents); Project and Task Management (Planner, To Do, List); Additional Services and Tools (Booking, Forms, Stream, Sway); Artificial Intelligence and Automation (Microsoft Copilot). Assisting in planning and executing the rollout of Copilot /AI service in accordance with DHS and USCIS security and privacy policies as well as additional Microsoft 365 Services, USCIS may choose to adopt. Additionally, USCIS needs support for M365 service integrations with both Microsoft and non-Microsoft Technologies, e.g., AirWatch, ServiceNow, Archive360, JAMF, and AgilQuest.
*Small business set aside to be determined through market research. USCIS intends to issue a Request for Information during May 2026.

Similar Contracts

Same NAICS industry code

NAICS: 541519
New
Federal
The purpose of this Purchase Order is to purchase eight (8) i2 Analysts Notebooks and four (4) i2 Base Concurrent User Annual Subscription & Support for the Office of Inspector General (OIG).The Department of Energy Office of Inspector General is seeking to acquire eight i2 Analysts Notebooks and four i2 Base Concurrent User Annual Subscription and Support packages. This procurement is categorized as a forecast with a posted date of November 1, 2026, and falls under NAICS code 541519. The place of performance for this contract is located in Texas. Despain and Associates, Inc. is listed as the incumbent contractor for these services.
Office of Inspector General

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
Leadership Connect Licensing RenewalThe National Nuclear Security Administration, an agency of the Department of Energy, is forecasting a licensing renewal for Leadership Connect. This procurement is categorized under NAICS code 541519 and is designated as a small business set-aside. The performance of the contract is expected to take place in the District of Columbia. IT1 Source LLC is listed as the incumbent contractor for these services. Interested parties may coordinate with Chelsea Murphy, the Small Business Program Manager, regarding this opportunity. The forecast was posted on November 1, 2026.
National Nuclear Security Administration

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
Tenable LicensingThe National Nuclear Security Administration, an agency of the Department of Energy, has issued a forecast for Tenable Licensing. This procurement is designated as a small business set-aside specifically for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS code 541519. The performance of the contract is expected to take place in the District of Columbia. The forecast was posted on November 1, 2026, with Chelsea Murphy serving as the Small Business Program Manager and primary point of contact. ThunderCat Technology, LLC is identified as the incumbent contractor for these services.
National Nuclear Security Administration

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
Electronic Records Management SolicitionThe National Nuclear Security Administration, an agency of the Department of Energy, has issued a forecast for an Electronic Records Management solicitation. This procurement is designated as a small business set-aside under NAICS code 541519, with the place of performance located in the District of Columbia. The current incumbent contractor for these services is New Tech Solutions, Inc. Interested parties may coordinate with the Small Business Program Manager, Chelsea Murphy, regarding this upcoming requirement.
National Nuclear Security Administration

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
Palo Alto Renewal CS: Pete HawkesThe Office of Nuclear Energy within the Department of Energy has issued a forecast for the Palo Alto Renewal CS contract, managed by Pete Hawkes. This requirement is designated as a small business set-aside specifically for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS code 541519. The work is expected to be performed in Idaho, with ThunderCat Technology, LLC serving as the incumbent contractor. The opportunity is scheduled for posting on November 1, 2026. Interested parties can coordinate with Karen Tappert, the Small Business Program Manager, for further information regarding this acquisition.
Office of Nuclear Energy

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
Information Technology Purchase for Portsmouth Paducah Project Office - Thinkst Canary DecoyThe Department of Energy's Office of Environmental Management is forecasting an information technology purchase for the Portsmouth Paducah Project Office to acquire Thinkst Canary Decoy services. This procurement is categorized under NAICS code 541519 and is designated as a small business set-aside. The work is expected to be performed in Kentucky, with OGIS Communication Group Inc listed as the incumbent contractor. The forecast was posted on November 1, 2026, and is managed by the Small Business Program Manager, Kenneth Johnson. Interested parties can find further details through the official Office of Small and Business Programs acquisition forecast.
Office of Environmental Management

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
Information Technology Purchase for Portsmouth Paducah Project Office - Perimeter Palto Alto FirewallThe Department of Energy's Office of Environmental Management is forecasting an information technology purchase for the Portsmouth Paducah Project Office to acquire a Perimeter Palo Alto Firewall. This procurement is designated as a small business set-aside under NAICS code 541519, with the place of performance located in Kentucky. The forecast was posted on November 1, 2026, and identifies DH Technologies, Inc. as the incumbent contractor. Interested parties may coordinate with Small Business Program Manager Kenneth Johnson regarding this upcoming requirement.
Office of Environmental Management

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
IRA ESNET Upgrade Project Juniper Closet Switches MGNThe IRA ESNET Upgrade Project Juniper Closet Switches MGN is a forecast procurement issued by the Department of Energy's Office of Fossil Energy. This project focuses on upgrading network infrastructure, specifically targeting Juniper closet switches, with performance taking place in Virginia. The opportunity is designated as a small business set-aside specifically for Service-Disabled Veteran-Owned Small Businesses under NAICS code 541519. The contract is currently listed as a forecast with a posted date of November 1, 2026. ThunderCat Technology, LLC is identified as the incumbent contractor for these services. Interested parties may coordinate with Brian Halstead, the Small Business Program Manager, regarding this acquisition.
Office of Fossil Energy

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
IRA/GPP funding ESNET Upgrade Project Science/HPC Deployment - JuniperThe Office of Fossil Energy within the Department of Energy is forecasting a contract for the IRA/GPP funding ESNET Upgrade Project Science/HPC Deployment involving Juniper technology. This project is designated as a small business set-aside specifically for Service-Disabled Veteran-Owned Small Businesses and falls under NAICS code 541519. The work is expected to be performed in West Virginia. The forecast was posted on November 1, 2026, with Brian Halstead serving as the Small Business Program Manager. ThunderCat Technology, LLC is listed as the incumbent contractor for this effort.
Office of Fossil Energy

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
ALFRESCO LICENSING, MANAGED SERVICES RENEWALThe Western Area Power Administration, an agency under the Department of Energy, has issued a forecast for the renewal of Alfresco licensing and managed services. This procurement falls under NAICS code 541519 and is designated for performance in Virginia. The current incumbent contractor for these services is Carahsoft Technology Corporation. The opportunity is listed with a posted date of November 1, 2026, and is categorized as a forecast. Interested parties can coordinate with the Small Business Program Managers, specifically through the contacts provided by the agency, to gather more information regarding this upcoming requirement.
Western Area Power Administration

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
EO 14398--PROCORE RENEWALThe Western Area Power Administration, an agency under the Department of Energy, has issued a forecast for the renewal of the Procore contract. This procurement is designated as a small business set-aside specifically for Service-Disabled Veteran-Owned Small Businesses. The work is categorized under NAICS code 541519 and is expected to be performed in Colorado. The current incumbent contractor for these services is Alvarez LLC. Interested parties can coordinate with the Small Business Program Managers, Tetrault and Teves, regarding this opportunity. The forecast was posted on November 1, 2026.
Western Area Power Administration

POSTED

about 11 hours ago

DEADLINE

N/A
View Details
NAICS: 541519
New
Federal
Citrix Products Software Support and Citrix Net Scaler Maintenance Renewal for POP 10/1/26-9/30/27The Department of Energy's Office of Fossil Energy is forecasting a contract renewal for Citrix Products Software Support and Citrix Net Scaler Maintenance. This requirement covers a period of performance from October 1, 2026, through September 30, 2027, with the work being performed in West Virginia. This opportunity is designated as a small business set-aside specifically for Service-Disabled Veteran-Owned Small Businesses under NAICS code 541519. Veteran Technology Partners, LLC is listed as the incumbent contractor for these services.
Office of Fossil Energy

POSTED

about 11 hours ago

DEADLINE

N/A
View Details

More opportunities from Department of Homeland Security → United States Citizenship And Immigration Services

Same awarding agency

NAICS: 541512
New
Federal
Information Assurance Security Services III (IASS3)The United States Citizenship and Immigration Services is seeking Information Assurance Security Services III (IASS3) to enhance cyber vigilance and protect systems, data, and environments from malicious users. This requirement focuses on deploying a next generation of Information System Security Officers to implement and validate IT security requirements, support continuous monitoring, and ensure that the integration of artificial intelligence and machine learning adheres to ethical standards and organizational values. The work will be performed in Camp Spring, Maryland, under NAICS code 541512. This opportunity is designated as an 8(a) set-aside and will utilize the 8(a) STARS III strategic sourcing vehicle. The estimated period of performance is expected to end on June 13, 2031, with the most recent estimated solicitation release date updated to December 15, 2026. Megan Kane serves as the primary point of contact, and the incumbent contractor for these services is Cyber Security Innovations.
Computer Systems Design Services

POSTED

4 days ago

DEADLINE

N/A
View Details
NAICS: 238210
New
Federal
Consolidated Information Technology Purchase (FY27-01)
Electrical Contractors and Other Wiring Installation Contractors

POSTED

4 days ago

DEADLINE

N/A
View Details
NAICS: 561990
New
Federal
Home Country Support Services
All Other Support Services

POSTED

6 days ago

DEADLINE

N/A
View Details
NAICS: 561422
Federal
Contact Center Tier 1 (CCT1) SupportThe United States Citizenship and Immigration Services, under the Department of Homeland Security, is seeking a contractor to provide Contact Center Tier 1 support. The selected provider will manage inbound and outbound communications across multiple channels, including voice, chat, webforms, and email, utilizing a combination of IVR and IVA technologies. A primary requirement is the provision of sufficient bilingual operational staff to assist customers with citizenship and immigration inquiries while collaborating with USCIS and other contractors to enhance overall operations. This opportunity is categorized as a small business set-aside under NAICS code 561422. General Dynamics Information Technology, Inc. is the incumbent contractor. The project has undergone several scheduling updates, with the most recent revisions affecting the solicitation release date, period of performance, and points of contact. Interested parties can coordinate with Nicole Russo or David Hershey regarding this forecast.
Telemarketing Bureaus and Other Contact Centers

POSTED

12 days ago

DEADLINE

N/A
View Details
NAICS: 333924
Federal
Forklifts and Pallet JacksThe United States Citizenship and Immigration Services, specifically the Office of Intake and Document Production under the Department of Homeland Security, is forecasting a requirement for forklifts and pallet jacks. This equipment is necessary for the Document Management Division to safely and efficiently transport, store, retrieve, and manage inventory within its warehouse and production environments. The primary goals of this acquisition are to maintain operational readiness, ensure employee safety, and facilitate the timely deployment of resources. This opportunity is categorized under NAICS code 333924 and was posted on October 20, 2026. Interested parties may coordinate with the designated points of contact, including Jenny Lor and Rachel Turner, or the Small Business Specialist, Charrsi Brightharp. The procurement is intended to support the broader USCIS mission of intake processing, secure document production, and inventory management.
Industrial Truck, Tractor, Trailer, and Stacker Machinery Manufacturing

POSTED

12 days ago

DEADLINE

N/A
View Details
NAICS: 561410
Federal
Certified Transcription Services (CTS)The United States Citizenship and Immigration Services, under the Department of Homeland Security, is seeking Certified Transcription Services to support the Field Operations Directorate. The contractor will be responsible for transcribing approximately 200 interview recordings per period, with each recording averaging three hours in length. All final transcripts must strictly adhere to the National Court Reporters Association Transcript Format Guides. This opportunity is forecasted as an 8(a) set-aside under NAICS code 561410, with the place of performance located in Camp Springs, Maryland. The current incumbent for these services is FedWriters, Inc. Points of contact for this requirement include Marianne Green and Shayna Harris.
Document Preparation Services

POSTED

12 days ago

DEADLINE

N/A
View Details
NAICS: 541512
Federal
Application Platform Enablement and eXcellence (APEX)The Application Platform Enablement and eXcellence (APEX) contract, issued by United States Citizenship and Immigration Services under the Department of Homeland Security, focuses on building and operating enterprise governance for general development across Salesforce, ServiceNow, Microsoft 365, and UiPath. The scope includes developing an initial prototype for executive leadership regarding new project engagement and AI use case development, followed by the full operationalization and continuous improvement of the governance program as new technologies emerge. Additionally, the contractor will establish and manage an enterprise infrastructure team to demonstrate modern application architecture patterns and tools. This includes maintaining platform environments to support the secure onboarding and deployment of applications, specifically overseeing the five-org Salesforce environment previously managed under the STARS program. The selected provider must supply all necessary personnel, equipment, and materials to support issue management, stakeholder engagement, and contact center functions, with performance based in Camp Springs, Maryland.
Computer Systems Design Services

POSTED

19 days ago

DEADLINE

N/A
View Details
NAICS: 541519
Federal
VEEAM Software Renewal and Maintenance SupportThe Department of Homeland Security, through U.S. Citizenship and Immigration Services, is seeking annual maintenance and renewal support for its existing Veeam software licenses. This software is critical for backing up virtual IT environments, providing data recovery, and ensuring disaster recovery capabilities across more than 100 field sites and a central database server. The solution supports both VMware vSphere and Microsoft Hyper-V virtual environments and is managed by the Enterprise Infrastructure and End User Support divisions. The required maintenance must include 24x7 global support for high-severity issues, unlimited support requests, remote technical assistance, and access to documentation and knowledge bases. Additionally, the contract covers security patches, bug fixes, and the right to upgrade to new product versions. This forecast is designated as a small business set-aside under NAICS code 541519, with the place of performance located in Camp Springs, Maryland.
Other Computer Related Services

POSTED

23 days ago

DEADLINE

N/A
View Details
NAICS: 541512
Federal
Cyber Security Support Services (C3S) – Architecture IIThe United States Citizenship and Immigration Services, under the Department of Homeland Security, is forecasting a re-compete for the Cyber Security Support Services Architecture II task order. This effort is designated as an 8(a) set-aside and will be procured through the GSA HACS 8(a) vehicle. The project is based in Camp Springs, Maryland, and the incumbent contractor is Zen Strategics, LLC. The scope of work involves comprehensive architecture support for the Information Security Division, focusing on the design, deployment, and maintenance of cybersecurity tools. Key responsibilities include reviewing source code, assessing system security, securing networks, and managing the vulnerability management program. Additionally, the contractor will provide security architecture expertise across other OIT divisions and develop automated solutions for security compliance within cloud environments. The estimated solicitation release date has undergone several updates and is currently projected for November 2, 2026.
Computer Systems Design Services

POSTED

24 days ago

DEADLINE

N/A
View Details
NAICS: 811212
Federal
Kodak Alaris High Volume Scanner Hardware Maintenance Support Services For the Service Center Operations Directorate (SCOPS), Administrative Appeals Office (AAO), Office of Intake & Document Production (OIDP), and Immigrant Investor Program Office (IPO)The United States Citizenship and Immigration Services, under the Department of Homeland Security, requires hardware maintenance services for 134 Kodak i5250 High Volume Scanning units. These services will support the Service Center Operations Directorate, Administrative Appeals Office, Immigrant Investor Program Office, and the Office of Intake and Document Production across seven locations. The scope of work includes on-site hardware support, preventive maintenance, management support, and the provision of consumable kits to ensure the efficient electronic processing of cases. This HUBZone set-aside forecast has an estimated value between 2 million and 5 million dollars and will be procured via the NASA SEWP VI strategic sourcing vehicle. The updated period of performance is expected to run from January 4, 2027, through January 3, 2030. The contract falls under NAICS code 811212, with performance taking place across multiple cities in Texas.
Computer and Office Machine Repair and Maintenance

POSTED

27 days ago

DEADLINE

N/A
View Details
NAICS: 541512
Federal
Immigration Biometrics and Identity Services (IBIS)The Immigration Biometrics and Identity Services (IBIS) project for the United States Citizenship and Immigration Services under the Department of Homeland Security focuses on delivering secure, scalable IT solutions. The scope includes data analytics, machine learning, entity resolution, biometrics, identity management, and scheduling. Utilizing agile methodologies and DevSecOps practices, the project involves the development and maintenance of cloud-based applications that adhere to strict federal security, privacy, and accessibility standards. This forecast is designated as a small business set-aside under NAICS code 541512, with the primary place of performance located in Washington, District of Columbia. The project requires multi-disciplinary teams to handle end-to-end development, operations, and technical support to ensure high-quality code and rapid incident response for both internal and public-facing immigration systems.
Computer Systems Design Services

POSTED

about 1 month ago

DEADLINE

N/A
View Details
NAICS: 518210
Federal
EQUINIXThe United States Citizenship and Immigration Services, under the Department of Homeland Security, is seeking to purchase software to support its hybrid cloud environment. The primary focus is on maintaining and enhancing capabilities at Equinix Data Centers in Ashburn, Virginia, and San Jose, California, with potential future expansions into Chicago, Illinois, and Dallas, Texas. This requirement is critical for ensuring continued direct connect capability with existing AWS and Azure Cloud environments, as well as facilitating expansion to additional cloud service providers, infrastructure as a service, and software as a service providers, all of which rely heavily on the USCIS Wide Area Network. This non-competitive award will be processed as a GSA Schedule contract and will not utilize a strategic sourcing vehicle. Brittany Willette serves as the primary point of contact, with Sarah Overton as the alternate. The current incumbent contractor for these services is Equinix, and the requirement is categorized under NAICS code 518210.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

about 1 month ago

DEADLINE

N/A
View Details

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Miguel
Hillary
Keith Deutsch
Christine

Join 750+ contractors already using CLEATUS