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Platform Automation, Governance, & Enterprise Solutions (PAGES)

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department of Homeland Security → United States Citizenship And Immigration ServicesView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Camp Springs, MD, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJan 1

forecast

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Organization & Contact Information

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AgencyDepartment of Homeland Security → United States Citizenship And Immigration Services

Contacts3 people available

OfficeN/A

Organization / Agency

Department of Homeland Security → United States Citizenship And Immigration Services

View Agency Profile

Office AddressN/A

Contacts

Shawn Benjamin

contact@example.gov

+1 (555) 000-0000

Danielle Dzidzienyo

contact@example.gov

+1 (555) 000-0000

Scott StewartSmall Business Specialist/APFS Coordinator

contact@example.gov

+1 (555) 000-0000

Full Description

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USCIS has a requirement to build and operate enterprise governance for general development within the platforms of Salesforce, ServiceNow, Microsoft 365, and UiPath, and potentially other future platforms. Initial prototype of the enterprise governance to executive leadership on the process of engaging in new projects, including AI use case development. Operationalize the enterprise governance program by implementing it across known enterprise platforms and continue to ideate and improve the process as new technologies become available. Create and operate an enterprise Infrastructure team environment that will demonstrate the new application architecture patterns, tools and approaches available through Salesforce, ServiceNow, and UiPath. Operate and maintain enterprise platform environments, supporting application teams to on-board and deploy applications, quickly and securely. This scope of work includes overseeing the five-org Salesforce environment formerly managed as part of the System for Tracking Activities, Relationships, and Services (STARS) program as well as new Salesforce applications and enhancements. The STARS applications provide enterprise Salesforce solutions for issue/inquiry management, stakeholder engagement, contracting, contact center management, and other USCIS business functions. The requirement includes the need to provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and services necessary to perform the tasks as defined in this PWS except for those items specified as Government-furnished property and services.

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