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MNS Technical Support and Maintenance Provider

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The MNS Technical Support and Maintenance Provider subcontract involves providing system administration and technical support for prime contractors working on projects for the Government of Canada's Department of Citizenship and Immigration. The scope of work includes managing help desk service requests, executing system configuration changes, and applying necessary software updates and security patches to ensure maintained system uptime and the resolution of technical support tickets. This opportunity is categorized under NAICS code 541519 and requires all personnel to possess Reliability Status. The performance of the contract will take place within Canada. Interested parties should note the response deadline of November 10, 2026.

General Info

Technical support and system administration for Canada's Department of Citizenship and Immigration.

Documents

This scope was carved out of CIC-160038.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

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IRCC Mass Notification System

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Organization & Contact Information

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AgencyGovernment of Canada → Department of Citizenship & Immigration
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs system administration and technical support for prime contractors on IRCC projects. Manages help desk service requests, executes system configuration changes, and applies software updates and security patches. Requires personnel with Reliability Status. Delivers maintained system uptime and resolved technical support tickets.

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