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This is a Request for Quote (RFQ) prepared in accordance with FAR 13.106-1(b)(2), as supplemented with additional information included in this notice. The Department of Education, Federal Student Aid intends to procure Microsoft (MS) Premier Support (PS) services. This action will result in a one year Firm Fixed Price purchase order. Solicitation number EDENFS16Q0001 is applicable and is issued as a request for quote. The solicitation and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-85. The NAICS code for this contract action is 541519. The anticipated award date is February 2, 2016. All authorized resellers may submit a quote, which will be considered. Award of this purchase order will be made on a competitive Lowest Price Technically Acceptable basis. Questions regarding this RFQ must be submitted in writing to the POC not later than 4:00PM EST on Friday, January 29, 2016. Your offer must cite your Cage Code and Dun & Bradstreet Number (DUNS). Please ensure that your firm's Reps & Certs are completed in SAM (https://www.sam.gov/portal/public/SAM/). All quotes must be submitted to the Point of Contact (POC) via email no later than 3:30PM EST on Monday, February 1, 2016. Failure to submit timely will exclude the quote from consideration. The CLIN structure is as follows: Period of Performance: February 3, 2016 - February 2, 2017 FSA requires the following MS PS services during the performance period of February 3, 2016 through February 2, 2017: Line# Part # Product Description UNIT QTY 1 SAMASACS5 Support Acct Mgmt (TAM time) Hour 200 2 USNATP Support Assistance Hour 50 3 USNATP Problem Resolution Support Hour 100 4 DSEPFE4 Designated Support Engineer Hour 250 5 TTRSTB1 Rap as a Service(RaaS) for SQL Each 1 6 TTRSTB1 Rap as a Service(RaaS) for SharePoint Each 1 The following FAR and EDAR clauses/provisions apply to this acquisition: FAR 52.212-1, Instructions to Offerors Commercial Items FAR 52.212-3, Offeror Representations and Certifications - Commercial Items FAR 52.212-4, Contract Terms and Conditions - Commercial Items FAR 52.212-5, Contract Terms and Conditions Required To Implement Statues or Executive Orders - Commercial Items The following checked clauses within FAR 52.212-5 are also applicable to this acquisition: 52.222-3, 52.222-19, 52.222-21, 52.222-26, 52.222-35, 52.222-36, 52.222-40, 52.223-18, 52.232-33 FAR 52.227-19, Commercial Computer Software License FAR 52.232-40, Providing Accelerated Payments to Small Business Subcontractors EDAR 3452.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) EDAR 3452.224-70 RELEASE OF INFORMATION UNDER THE FREEDOM OF INFORMATION ACT EDAR 3452.227-72 Use and Non-Disclosure Agreement EDAR 3452.239-70 INTERNET PROTOCOL VERSION 6 (IPv6) EDAR 316-1 Accessibility of Software EDAR 317-1 Accommodation/Accessibility for the Disabled FAR and EDAR Clauses incorporated by Full Text EDAR 3452.239-72 Department security requirements As prescribed in 3439.702, include the following clause in contracts when the contractor's employees will have access to Department-controlled facilities or space, or when the work (wherever located) would involve the design, operation, repair, or maintenance of information systems and access to sensitive but unclassified information: DEPARTMENT SECURITY REQUIREMENTS (MAR 2011) (a) The contractor and its subcontractors shall comply with Department security policy requirements as set forth in the "Bidder's Security Package: Security Requirements for Contractors Doing Business with the Department of Education" at http://www.ed.gov/fund/contract/about/bsp.html. (b) The following are the contractor employee positions required under this contract and their designated risk levels: High Risk (HR): [Specify HR positions.] Moderate Risk (MR): [Specify MR positions.] Low Risk (LR): [Specify LR positions.] (c) All contractor employees must undergo personnel security screening if they will be employed for 30 days or more, in accordance with Departmental Directive OM:5-101, "Contractor Employee Personnel Security Screenings." The type of screening and the timing of the screening will depend upon the nature of the contractor position, the type of data to be accessed, and the type of information technology (IT) system access required. Personnel security screenings will be commensurate with the risk and magnitude of harm the individual could cause. (d) The contractor shall- (1) Ensure that all non-U.S. citizen contractor employees are lawful permanent residents of the United States or have appropriate work authorization documents as required by the Department of Homeland Security, Bureau of Immigration and Appeals, to work in the United States. (2) Ensure that no employees are assigned to high risk designated positions prior to a completed preliminary screening. (3) Submit all required personnel security forms to the contracting officer's representative (COR) within 24 hours of an assignment to a Department contract and ensure that the forms are complete. (4) Ensure that no contractor employee is placed in a higher risk position than that for which he or she was previously approved, without the approval of the contracting officer or the COR, the Department personnel security officer, and the Department computer security officer. (5) Ensure that all contractor employees occupying high-risk designated positions submit forms for reinvestigation every five years for the duration of the contract or if there is a break in service to a Department contract of 365 days or more. (6) Report to the COR all instances of individuals seeking to obtain unauthorized access to any departmental IT system, or sensitive but unclassified and/or Privacy Act protected information. (7) Report to the COR any information that raises an issue as to whether a contractor employee's eligibility for continued employment or access to Department IT systems, or sensitive but unclassified and/or Privacy Act protected information, promotes the efficiency of the service or violates the public trust. (8) Withdraw from consideration under the contract any employee receiving an unfavorable adjudication determination. (9) Officially notify each contractor employee if he or she will no longer work on a Department contract. (10) Abide by the requirements in Departmental Directive OM:5-101, "Contractor Employee Personnel Security Screenings." (e) Further information including definitions of terms used in this clause and a list of required investigative forms for each risk designation are contained in Departmental Directive OM:5-101, "Contractor Employee Personnel Security Screenings" available at the Web site listed in the first paragraph of this clause. (f) Failure to comply with the contractor personnel security requirements may result in a termination of the contract for default. (End of clause) The following FSA local clause applies to this acquisition this acquisition: FSA 32-1 INVOICE PROCEDURES (MAR 2012) The Contractor must submit an invoice via mail, fax, or e-mail for this contract in order to be paid for products and/or services rendered. For Prompt Payment Act purposes, Invoices received after 3 p.m. will be processed on the next business day. Federal Student Aid's "Designated Billing Office" (DBO) is: US Department of Education Union Center Plaza Federal Student Aid Administration 830 First Street, NE - Suite 54B1 Washington, D.C. 20201-0001 E-mail: Invoice.Admin@ed.gov Fax: (202) 275-3477 A contractor shall also simultaneously submit copies of the invoice to the Contracting Officer (CO) and one to the Contracting Officer's Representative (COR). The CO and COR should receive copies via the same means as the invoice sent to the DBO. When submitting an invoice via mail, the Contractor shall submit the original invoice and two copies of the invoice. At a minimum, the following items must be addressed in order for the invoice to be considered "proper" for payment: (1) Name and Address of the Contractor. (2) Invoice Number and Invoice Date. (3) The Contract number, contract line item, and if applicable, the order number. (4) Description, quantity, unit of measure, unit price, and extended price of the delivered item or service, as defined in the contract or order. (5) Terms of any offered prompt payment discount. (6) Name, title, and phone number of persons to be notified in event of a defective invoice. (7) The period of time covered by the invoice. (8) Totals, supported by subtotals, and subtotals should be supported by detail (i.e. documentation for categories of labor, hours performed, unit prices) and deliverables provided. (9) If required by this contract or order, receipts must be provided to support documentation of "other direct costs" (ODCs) or materials. (10) Special instructions for finance payments: Invoices for finance payments shall specifically and prominently identify the payment request as follows: REQUEST FOR FINANCING PAYMENT Finance payments are not subject to the Prompt Payment Act. Failure to identify the invoice as a request for financing may result in delay of payment. Invoices that are identified as Requests for Finance Payments shall only include the finance payments listed in the contract. Requests for finance payments shall not be combined with other types of invoice payments. (End of clause) The complete text of the FAR clauses and provisions are available at the following internet site http://farsite.hill.af.mil. All quotes are due no later than 2:00PM EST on Monday, February 1, 2016. Quotes shall be submitted via email to the Point of Contacts (POC), Alicia Butler alicia.butler@ed.gov and Elijah Gross at elijah.gross@ed.gov Attachments (1) Brand Name Justification