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Premium Technical Support Provider

Active

State & Local

Response Deadline10/22/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract agreement establishes a partnership for premium technical support and hardware replacement services to assist prime contractors on network projects for Hattiesburg Clinic, P.A. The provider is responsible for maintaining 24x7 coverage, managing hardware replacement service level agreements, and providing dedicated engineering escalation paths. These operations are supported by the management of hardware replacement inventory and specialized logistics to ensure guaranteed response times. The contract requires a minimum commitment of three years to ensure ongoing stability and support. Administered under NAICS code 541519 and associated with MPTAP in Mississippi, the agreement focuses on delivering continuous technical reliability and rapid hardware restoration for critical network infrastructure.

General Info

Agency

Mississippi → MPTAP

NAICS

541519 - Other Computer Related Services

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 4618-20260930092701.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Hattiesburg Clinic operates two high-availability (HA) pairs of next-generation firewall (NGFW) appliances one HA pair at the Support Services campus and one HA pair at the Orthopaedics campus, where the Clinic's secondary Internet circuit terminates

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Timeline

PostedOct 20

subcontract

Response DeadlineOct 22

Submission deadline

Response Deadline

10/22/2026, 06:00:00 PM UTCin 1 day

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Organization & Contact Information

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AgencyMississippi → MPTAP

ContactsNo contacts available

OfficeN/A

Organization / AgencyMississippi → MPTAP

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides 24x7 premium vendor support and hardware replacement services for prime contractors on Hattiesburg Clinic, P.A. network projects. Manages hardware-replacement SLAs, provides engineering escalation paths, and maintains 24x7 coverage using hardware replacement inventory and logistics. Requires a minimum 3-year term. Delivers ongoing support services and guaranteed hardware replacement response.

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