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DigiCert Premium Support Provider

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The DigiCert Premium Support Provider subcontract is designed to provide high-level technical support and maintenance for the DigiCert environment supporting prime contractors on Senate Sergeant At Arms projects. The selected provider will be responsible for incident response, troubleshooting, and general technical assistance delivered through the DigiCert Support Portal to ensure the ongoing resolution of support tickets and system stability. To be eligible for this opportunity, the provider must be the Original Equipment Manufacturer or an authorized support partner. This requirement falls under NAICS code 541519 and is associated with the Senate Sergeant At Arms. Interested parties must respond by October 30, 2026, for performance located in the 20002 zip code area.

General Info

DigiCert technical support subcontract for Senate Sergeant At Arms, due October 30, 2026.

NAICS

541519 - Other Computer Related Services

Place of Performance

DC, 20002, USA

Set-Aside

NONE

Documents

This scope was carved out of 2027-R-008.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DigiCert Trust Lifecycle Manager

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Organization & Contact Information

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AgencyThe Senate → Senate Sergeant At Arms
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides premium technical support and maintenance for the DigiCert environment for prime contractors on Senate Sergeant At Arms projects. Performs troubleshooting, incident response, and technical assistance via the DigiCert Support Portal. Requires status as the OEM or an authorized support partner. Delivers ongoing technical support availability and resolution of support tickets.

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NAICS: 42343
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U.S. Senate OneSpan Renewal
Solicitation # 2027-R-009
The U.S. Senate Office of the Sergeant at Arms is soliciting quotations for solicitation 2027-R-009 to renew OneSpan software and services. This Firm-Fixed-Price contract includes a base year running from January 1, 2027, to December 31, 2027, with four subsequent option years extending through December 31, 2031. The scope of work encompasses the OneSpan Transaction Cloud Platform, Enterprise Essential maintenance and support, FedRAMP setup and reporting, and 225,000 annual transactions. Performance is based on F.O.B. Destination delivery to Washington, DC. Award will be made on a Lowest Price Technically Acceptable basis. To be considered technically acceptable, offerors must maintain active SAM registration, provide firm-fixed pricing via the required Excel worksheet, and submit a signed Addendum to Commercial Agreements. Resellers must provide OEM authorization to sell to the U.S. Federal Government, and a signed OEM Statement of Compliance with Section 208 of the Legislative Branch Appropriations Act, 2020, is mandatory. Additionally, contractors must adhere to SAA cybersecurity standard operating procedures and NIST 800-88 guidelines for data destruction. Submissions are due by 5:00 PM on October 29, 2026, via email to Holly McDonald. Required documentation includes the pricing table in Excel format and any applicable EULAs as searchable PDFs. Invoicing must be submitted as non-editable, searchable PDFs to the SAA accounts payable email, with payments processed via direct deposit. The SAA retains the right to inspect and evaluate all deliverables to ensure they meet the technical features and functionality warranted in the contractor's quotation.

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2 days ago

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