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Multilingual Layout and Creative Quality Assurance (QA)

Active
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Government of Canada → Department of Citizenship & ImmigrationView Agency

NAICS

541430 - Graphic Design ServicesView NAICS

Place of Performance

Canada, CAN

Set-Aside

NONE

Documents

This scope was carved out of CIC-160477.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Multilingual Translation Services

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Organization & Contact Information

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AgencyGovernment of Canada → Department of Citizenship & Immigration
ContactsNo contacts available
OfficeN/A
Organization / Agency
Government of Canada → Department of Citizenship & Immigration
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Reviews graphic design layouts for prime contractors on Immigration, Refugees and Citizenship Canada (IRCC) projects to ensure translated text integration. Verifies line breaks, character integrity, and language-specific typography, including right-to-left text for Arabic. Requires 5 years experience and valid translation certification. Uses PDF and design software to make direct corrections. Delivers verified and corrected layout documents.

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Immigration, Refugees and Citizenship Canada (IRCC) is seeking a Canadian supplier to provide high-quality translation, editing, and review services in non-official languages. The objective is to ensure that communications products, including advertising copy, video scripts, web and social media content, news releases, and international mobility agreements, are culturally appropriate and accurate for diverse audiences both within Canada and internationally. The contract is structured for an initial one-year term with four irrevocable one-year extension options, with a current performance period extending through October 31, 2027. The award will be based on a weighted evaluation of 60% technical merit and 40% price. To be considered responsive, bidders must demonstrate at least five years of experience in multilingual translations within the last seven years, including specific experience with government organizations and marketing or advertising projects. Additionally, the supplier must certify expertise in a wide range of languages, such as Arabic, Chinese, Spanish, and Urdu, and ensure that all translators possess at least five years of experience and valid professional certification. The contract includes strict compliance requirements regarding the Ineligibility and Suspension Policy, anti-forced labour and human trafficking certifications, and the maintenance of a valid Agreement to Implement Employment Equity. Payment will be made via various electronic instruments within 30 days of receiving an undisputed invoice. All work is subject to inspection and acceptance by the Government of Canada, with the contractor required to follow industry-standard quality assurance procedures. Bids must be submitted to the contracting authority, Stephanie Dupelle, by the deadline of September 25, 2026.
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