NATIONAL CHANGE OF ADDRESS

The California Department of Motor Vehicles is soliciting services to provide file-based National Change of Address (NCOA) processing, requiring the contractor to update DMV records using U.S. Postal Service NCOA data through electronic delivery. Services include address standardization, ZIP+4 code assignment, and generation of 11-digit delivery point barcodes with frame bars, all aligned with specified data format requirements such as alphanumeric, numeric, and spacer fields. The contract is anticipated to run for three years starting June 1, 2026, following an award on May 28, 2026, with work commencing within ten business days of award. The contractor must interface with DMV-specific APIs including Data Personator, Data US Express Entry, and ISD/VRPOTS, processing between 24 million and 600 million records annually while ensuring compliance with California Government Code §12990, Title 2 of the California Administrative Code §8103, and DMV technical and security standards approved by the Information Systems Division and Information Security Office. The evaluation is conducted under a trade-off methodology, assigning the highest weight of 500 points to cost, with the lowest responsive bid receiving full points and higher costs receiving proportionally reduced scores. Additional points may be awarded for Small Business and Disabled Veteran Business Enterprise preferences, as well as Target Area Contract Preference Act compliance, provided the bidder submits current OSDC certification, a Commercially Useful Function explanation for subcontractors, and required declarations including STD 843 and STD 817 for DVBE participation. The contractor must maintain strict data security protocols, including multi-factor authentication, quarterly 15-character password changes, endpoint protection, monthly vulnerability scanning with critical issues resolved within three business days, and encryption of personal data both at rest and in transit. All personnel must complete DMV’s Acceptable Use Statement and are prohibited from accessing data if located outside the United States. Submission is electronic only through the California eProcurement Portal, with a mandatory redacted searchable PDF format and strict adherence to attachment requirements; non-compliance results in disqualification. Payment is contingent upon formal acceptance via a signed Delivery Acceptance Document and is subject to DMV contract manager approval, with no specific funding or remittance details provided until after budget adoption.