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NEMT Core Software Platform Provider

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract agreement establishes a partnership for the provision and hosting of a specialized Non-Emergency Medical Transportation management software platform to support prime contractors on County of Cumberland DSS projects. The scope of work includes the development of critical modules for client and provider management, route optimization algorithms, and trip scheduling featuring conflict detection. Additionally, the provider must implement comprehensive call center functions and history trackers to ensure robust audit capabilities. The selected provider is responsible for delivering a fully functional, hosted environment that adheres to strict operational standards, including a 99.9% uptime service level agreement and full HIPAA compliance. This project falls under NAICS code 926120 and is managed through the state of North Carolina for the County of Cumberland. Interested parties must submit their responses by November 23, 2026.

General Info

Subcontract for HIPAA-compliant NEMT software hosting and management for Cumberland County DSS projects.

Documents

This scope was carved out of 27-4-ITS.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP #27-4-ITS TRANSPORTATION SOFTWARE SOLUTION FOR DSS RE-BID

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Organization & Contact Information

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AgencyNorth Carolina → County of Cumberland
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and hosts a specialized software solution for Non-Emergency Medical Transportation management for prime contractors on County of Cumberland DSS projects. Develops modules for client/provider management, trip scheduling with conflict detection, and route optimization algorithms. Implements call center functions and history trackers for audits. Requires HIPAA compliance and 99.9% uptime SLA. Delivers a fully functional, hosted NEMT software environment.

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