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Software Implementation and User Training Consultant

Active

State & Local

Response Deadline11/23/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity is for a Software Implementation and User Training Consultant to support prime contractors on County of Cumberland DSS projects in North Carolina. The selected consultant will be responsible for the deployment of software, which includes configuring critical system settings such as user roles and rate tables. Additionally, the scope of work involves developing comprehensive user manuals and conducting specialized training sessions for administrators, drivers, and dispatchers to ensure operational readiness. The project requires the delivery of a fully configured production environment and a trained staff, with Go-Live support provided through dedicated training environments. All work must be executed in accordance with professional project management standards. Interested parties should note the response deadline of November 23, 2026, for this engagement categorized under NAICS code 611430.

General Info

Software implementation and user training consultant for Cumberland County DSS projects by November 2026.

Agency

North Carolina → County of Cumberland

NAICS

611430 - Professional and Management Development Training

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 27-4-ITS.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP #27-4-ITS TRANSPORTATION SOFTWARE SOLUTION FOR DSS RE-BID

AI Contract Breakdown

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Timeline

PostedOct 26

subcontract

Response DeadlineNov 23

Submission deadline

Response Deadline

11/23/2026, 07:00:00 PM UTCin 26 days

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Organization & Contact Information

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AgencyNorth Carolina → County of Cumberland

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina → County of Cumberland

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs deployment of software and trains county staff for prime contractors on County of Cumberland DSS projects. Configures system settings including rate tables and user roles, conducts training for dispatchers, drivers, and administrators, and develops user manuals. Provides Go-Live support using dedicated training environments. Follows project management professional standards. Delivers trained staff and a configured production environment.

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