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This Combined Synopsis/Solicitation opportunity from Department Of Homeland Security was posted on August 20, 2015. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Neopost Inserter Maintenance

Awarded
HSSCCG-15-Q-00243Federal

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The Department of Homeland Security, through the USCIS Contracting Office, intends to award a sole source contract to Neopost USA for mail machine meter rental and inserter maintenance services. This non-competitive action, conducted under FAR 13.501 and documented via Sole Source Justification FY15-0332, is based on Neopost's status as the proprietary manufacturer of the existing equipment. The contract ensures continuity of services by securing the lease, maintenance, and proprietary software updates necessary for the agency's operations. Under solicitation HSSCCG-15-Q-00243, the scope of work includes the rental and maintenance of specific Neopost models, including the DS 1200, IM 6000, and P4000, across multiple locations such as Holtsville, New York, Overland Park, Kansas, and Lee's Summit, Missouri. In addition to hardware maintenance, the requirements encompass the purchase of EMS Software and associated training. The procurement process was initiated in August 2015 under NAICS code 333318.

General Info

Contract Value

$911,187.95

NAICS

333318 - Other Commercial and Service Industry Machinery Manufacturing

Place of Performance

Multiple Locations throughout the US, VT, USA

Set-Aside

NONE

Award Issued Date

Documents

2

Solicitation HSSCCG-15-Q-00243 - Neopost Inserter Maintenance

PDF, High priority: read this firstrfq
High

Sole Source Justification FY15-0332 - Neopost USA, Inc.

PDF, Low priorityjustification-and-authorization
Low

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Timeline

PhaseAwarded
Posted

Combined Synopsis

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → USCIS Contracting Office(erbur)
Contacts1 person available
OfficeWilliston, VT, 05495, USA
Office AddressWilliston, VT, 05495, USA
Contacts

Full Description

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USCIS intends to award a sole source contract to Neopost USA, 478 Wheelers Farms Rd, Milford, CT 06461 using Commercial Test procedures without seeking competition for mail machine meter rental and inserter maintenance services for proprietary software. This action is being taken pursuant to FAR 13.501. Neopost is the only company that provides the type of services required to support the agency needs and ensure continuity of services.

More opportunities from Department Of Homeland Security → USCIS Contracting Office(erbur)

Same awarding agency

NAICS: 517111
New
Federal
Enterprise Customer Experience 2 (ECX) 2 - Request for Information (RFI)
Solicitation # 70SBUR27I00000002
The Department of Homeland Security, through United States Citizenship and Immigration Services (USCIS), has issued Request for Information (RFI) 70SBUR27I00000002 for the Enterprise Customer Experience 2 (ECX2) project. This is a recompete of contract 70SBUR22F00000252 and seeks to identify qualified vendors capable of designing, developing, and integrating a complete replacement enterprise contact center platform. The required solution must operate independently of the incumbent contractor's proprietary infrastructure, support approximately 18 million annual calls and chats, and enable 100 percent remote work capability across 18 physical locations. Key technical requirements include an omnichannel interface integrating voice, IP-TTY, web chats, email, SMS, and social media, as well as AI-enhanced IVR, intelligent virtual assistant chatbots, and Section 508-compliant dashboards. The government is utilizing this RFI to determine the appropriate contract vehicle and evaluate whether small business set-asides are appropriate. Interested respondents must provide a vendor profile detailing their business size, socioeconomic category, and existing government contract vehicles. USCIS is specifically seeking information on relevant experience from the past three years, consumption-based pricing models, and strategies for AI adoption and FedRAMP Moderate security compliance. Responses are due by November 12, 2026, and should be submitted via email to the contracting office. This RFI is for planning purposes only and does not constitute a formal solicitation or an invitation for bids.
Wired Telecommunications Carriers

POSTED

about 19 hours ago

DEADLINE

in 14 days
View Details

Earlier notices in this NAICS code

Posted before this notice, open and closed

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