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NetApp On-Site Hardware Support and Repair Services

Active

Federal

Response Deadline10/09/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The NetApp On-Site Hardware Support and Repair Services subcontract involves providing hardware repair and component replacement for Department of Veterans Affairs storage projects. The contractor is responsible for executing 24x7x365 emergency dispatches, adhering to a strict 4-hour response time for Severity 1 issues and next business day response for Severity 3 issues. All repairs must be performed using genuine NetApp OEM parts and SESG-compatible diagnostic tools to ensure restored hardware functionality and the delivery of detailed repair logs. To be eligible, the service provider must maintain authorized NetApp partner status and possess a Secret clearance in accordance with NISPOM standards. This opportunity is managed through the Technology Acquisition Center Nj for the Department of Veterans Affairs under NAICS code 923140.

General Info

NetApp hardware repair for VA projects requiring Secret clearance and 24/7 emergency support.

Agency

Department Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

NAICS

923140 - Administration of Veterans' Affairs

Place of Performance

NJ

Set-Aside

NONE

Documents

This scope was carved out of 36C10B27Q0024.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DE10--FY27 NetApp Maintenance Re-compete (VA-27-00006860)(New Work)

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Timeline

PostedOct 6

subcontract

Response DeadlineOct 9

Submission deadline

Response Deadline

10/09/2026, 08:00:00 PM UTCin 2 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → Technology Acquisition Center Nj (36C10B)

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs on-site hardware repair and replacement of components for prime contractors on Department of Veterans Affairs (VA) storage projects. Executes 24x7x365 emergency dispatches with 4-hour response for Severity 1 issues and NBD response for Severity 3 issues using genuine NetApp OEM parts and SESG-compatible diagnostic tools. Requires authorized NetApp partner status and Secret clearance per NISPOM. Delivers restored hardware functionality and repair logs.

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