Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

Next Gen BPO Steady State Task Order

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The Department of Education is issuing Steady State Task Orders to two remaining BPO vendors under existing multiple-award IDIQ contracts. These orders are designed to maintain continuity for contact center support and back-office processing within the Non Servicing Functional Area, specifically covering Specialty Programs such as PSLF, TEPSLF, TPD, and TEACH. This procurement serves as a bridge to ensure uninterrupted operations until the BPO 2.0 contract is recompeted through GSA MAS and ATO and all transition activities are finalized. The anticipated period of performance consists of a one-year base period with two additional six-month option periods.

General Info

Education Department bridge orders for BPO contact center and back-office support services.

Agency

Department of Education → Education, Department of

NAICS

522320 - Financial Transactions Processing, Reserve, and Clearinghouse Activities

Place of Performance

TN, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedSep 24

forecast

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment of Education → Education, Department of

Contacts2 people available

OfficeN/A

Organization / AgencyDepartment of Education → Education, Department of

Office AddressN/A

Contacts

Tricia Jackson-Harris

contact@example.gov

Small Business Office

contact@example.gov

Full Description

Show more

Steady State Task Orders (SSTO) to be issued to the two (2) remaining BPO vendors under their multiple-award IDIQ contracts to continue performance of contact center support and back-office processing for the Non Servicing Functional Area to include Specialty Programs (SPS) [PSLF, TEPSLF, TPD & TEACH]. The SSTO will function as a bridge until BPO 2.0 is recompeted via GSA MAS and ATO and transition activities are completed. Anticipated POP is a one (1) year base plus two (2), 6-month options.

Similar Contracts

Same NAICS industry code

Digital Payment Solution & Disbursement PlatformThe Digital Payment Solution and Disbursement Platform is a subcontract opportunity with the New York State Insurance Fund designed to establish a secure digital payment ecosystem for prime contractors. The project focuses on implementing payment gateways, secure APIs, and digital wallets or payment card systems to ensure that unbanked payees have no-fee access to their funds. To maintain security and legal standards, the provider must ensure full PCI-DSS compliance and strict adherence to all applicable state and federal financial regulations. This procurement is categorized under NAICS code 522320 and is managed by the state of New York. Interested parties must note that the response deadline is November 18, 2026. The ultimate goal of the contract is the delivery of a fully operational financial infrastructure capable of managing seamless fund transfers and integrating with existing financial systems.

Insurance Fund - NYS

POSTED

about 17 hours ago

DEADLINE

Digital Payment Services for NYSIF Payees

Solicitation # 2140234

The New York State Insurance Fund (NYSIF) has issued a Request for Information (RFI), solicitation number 2140234 (NYSIF 2026-143-ADM), to identify innovative digital payment solutions for workers compensation payees. The objective is to find secure, fast, and fee-free payment methods that do not require a bank account, serving as a complement to existing direct deposit and paper check options. NYSIF remains technology-neutral and is not seeking a specific platform or product model. This process is intended solely to gather information for potential future procurements; therefore, no contract award for services or products will result directly from this RFI. Responses from qualified firms are due by November 18, 2026, at 2:00 p.m. EST. The procurement process is subject to communication restrictions under State Finance Law sections 139-j and 139-k, requiring all inquiries to be directed exclusively to Alexandria Romano and Alex Wojtach. NYSIF is actively encouraging participation from certified Minority and Women’s Business Enterprises (M/WBE) and Service-Disabled Veteran Owned Businesses (SDVOB). All official amendments and announcements will be posted on the NYSIF procurement website.

Insurance Fund - NYS

POSTED

about 17 hours ago

DEADLINE

NRC Publications Typesetting and Layout ServicesThe NRC Publications Typesetting and Layout Services subcontract involves providing specialized formatting and design support for Nuclear Regulatory Commission publication projects. The selected provider will be responsible for converting manually typed keystroke pages into professional documents and designing quarterly and semiannual indexes using desktop publishing software. All work must strictly adhere to NRC branding and attribution standards, culminating in the delivery of single print-ready PDF files for monthly, quarterly, and semiannual issuances. This opportunity is issued by the U.S. NRC - Hq under NAICS code 522320. The solicitation was posted on October 22, 2026, with a response deadline of November 5, 2026. Interested parties can find further details through the provided FedConnect link.

POSTED

DEADLINE

Negotiated Request for Proposals for the Provision of Payment Processing and Related Services

Solicitation # Doc5859508111

The City of Toronto has issued a Negotiated Request for Proposals, solicitation number Doc5859508111, for the provision of payment processing and related services. Interested parties must submit all required supporting documentation and bid submissions through the SAP Ariba Sourcing Event platform. All inquiries regarding this opportunity must be directed to the message board via the formal addendum process as outlined in the project documentation. The strict deadline for response submission is November 26, 2026, at 12:00 PM noon Toronto local time. Bids received after this specific cutoff will be declared non-compliant, regardless of any conflicting times listed on the Ariba Discovery posting. Potential bidders should note that the City of Toronto does not disclose budget information, and any listed opportunity amounts may not reflect the actual project estimate.

City of Toronto

POSTED

DEADLINE

in about 1 month

ACH and Electronic Payment ProcessorThis subcontract opportunity with Wake Technical Community College involves the technical execution of high-volume disbursements for prime contractors. The selected processor will be responsible for managing ACH debits and credits, secure direct deposits for payroll and vendors, wire transfers, and credit card settlements. To ensure operational security and legality, the provider must maintain NACHA compliance and utilize secure payment gateways to deliver timely payment cycles. The project is categorized under NAICS code 522320 and was posted on October 20, 2026. Interested parties must submit their responses by the deadline of November 4, 2026. This engagement focuses on maintaining the financial integrity and efficiency of banking projects associated with the college in North Carolina.

Wake Technical Community College

POSTED

DEADLINE

FSA Debit Card Services ProviderThe FSA Debit Card Services Provider subcontract involves the supply and management of debit cards for FSA participants working under prime contractors on Harnett County Board of Education projects. The selected provider is responsible for the issuance and replacement of cards, as well as the substantiation of expenses and the management of card fees. A critical component of the role is ensuring all transaction monitoring remains compliant with IRS regulations. To qualify for this engagement, the provider must hold the necessary financial services licensing and maintain PCI compliance to ensure rigorous payment security. The primary deliverables include the provision of functional debit cards and the delivery of detailed transaction reports. This opportunity is categorized under NAICS code 522320, with a response deadline set for November 13, 2026.

Harnett County Board of Education

POSTED

DEADLINE

Outcomes-Based Loan (OBL) ServicerThe Outcomes-Based Loan Servicer subcontract, managed through Connecticut DAS Procurement, provides essential financial infrastructure and operational support for prime contractors working on Connecticut Office of Workforce Strategy projects. The scope of work centers on the comprehensive management of loan portfolios, including loan origination, income verification, and the execution of a five-year repayment collection strategy. To ensure portfolio health, the servicer is responsible for active repayment monitoring and implementing default aversion activities. Operational efficiency is maintained through the use of a Loan Management System to track key performance indicators and the provision of secure portals for borrower interactions. Given the nature of the financial data involved, the contract mandates strict adherence to PII data security policies. This engagement falls under NAICS code 522320 and is designed to deliver a professionally managed loan portfolio that supports the broader goals of the state's workforce strategy.

DAS Procurement

POSTED

DEADLINE

Debt Management & Financial Inclusion CounselingThe Debt Management and Financial Inclusion Counseling subcontract is issued by the Cheltenham Borough Council to provide essential financial counseling and debt management services for prime contractors. The scope of work focuses on delivering financial planning, budgeting support, and debt counseling specifically tailored for vulnerable populations to mitigate the risk of debt-related evictions. The selected provider must adhere to strict confidentiality protocols and established financial advice standards. Key deliverables include the implementation of debt management plans and the production of financial stability reports. Interested parties should note the response deadline of November 25, 2026, for this opportunity categorized under NAICS code 522320.

Cheltenham Borough Council

POSTED

DEADLINE

Payment Processing and ACH Settlement ServicesThe Payment Processing and ACH Settlement Services subcontract involves providing financial processing for prime contractors working on projects for the Arizona Department of Economic Security. The selected provider is responsible for managing funds in transit through FDIC-insured accounts and ensuring that ACH credits are initiated to the State within two business days. Additionally, the scope of work includes the management of refunds and credit or debit chargebacks. To ensure security and reliability, the contractor must maintain strict PCI-DSS compliance and guarantee the delivery of funds to State accounts within specified timeframes. This opportunity falls under NAICS code 522320, with a response deadline set for November 9, 2026.

Arizona Department of Economic Security

POSTED

DEADLINE

Retail Walk-In Payment Network ProviderThis subcontract opportunity is for a Retail Walk-In Payment Network Provider to support prime contractors working on projects for the Arizona Department of Economic Security. The selected provider will establish and manage a comprehensive network of authorized retail locations across Arizona to facilitate cash payments, with a specific restriction prohibiting the use of title loan businesses. The scope of work includes integrating with retail point-of-sale systems to ensure seamless state payment processing and the delivery of consistent transaction data. The project falls under NAICS code 522320 and is associated with the state of Arizona. Interested parties must adhere to the timeline established by the agency, with a response deadline set for November 9, 2026. This contract focuses on expanding payment accessibility for citizens through a secure and integrated retail infrastructure.

Arizona Department of Economic Security

POSTED

DEADLINE

Kiosk and Retail Pay Services

Solicitation # BPM007790

Solicitation BPM007790 is a Request for Proposal issued by the Arizona Department of Economic Security to establish automated payment solutions across the State of Arizona. The primary objective is to enable clients to make child support payments to the Division of Child Support Services and settle billings or overpayments for the Office of Accounts Receivable and Collections. The scope of work is divided into two service delivery areas: the provision of self-service kiosks and the establishment of retail payment locations. Key requirements include ADA compliance for all kiosks, the maintenance of a Money Transmitter License, and the use of FDIC-insured banks for funds in transit. The selected vendor must ensure high financial reliability, initiating ACH credits to the state within two business days of completed sessions and managing all credit or debit card chargebacks. Proposals are evaluated based on the method of approach and overall responsiveness, with a preference for the most advantageous offer to the state. Submissions must be made electronically via the Arizona Procurement Portal and include several mandatory certifications regarding lobbying, insurability, and federal debarment. The contract also mandates strict adherence to cybersecurity policies, including a prohibition on the use of TikTok on state-leased or owned technology.

Arizona Department of Economic Security

POSTED

DEADLINE

EBT Transaction Processing and Financial ReconciliationThis subcontract involves providing core financial processing for Electronic Benefit Transfer transactions on behalf of prime contractors supporting the Delaware Department of Health and Social Services. The scope of work includes processing electronic benefit transactions, managing transaction settlement and reconciliation, and utilizing EBT processing switches and financial settlement software to generate detailed reporting data. A critical requirement for this engagement is strict adherence to IRS Publication 1075 standards to ensure the secure handling of Federal Tax Information. The selected provider will be responsible for delivering all processed transactions and comprehensive settlement reports. The opportunity is categorized under NAICS code 522320, with a response deadline set for February 9, 2027.

Department of Health & Social Services

POSTED

DEADLINE

More opportunities from Department of Education → Education, Department of

Same awarding agency

LE Ammo 5.56x45mm (Rifle)The Department of Education has issued a forecast for the procurement of Law Enforcement 5.56x45 millimeter North Atlantic Trade Organization Rifle ammunition. This requirement is categorized under NAICS code 332992, which pertains to the manufacturing of small arms ammunition. The forecast was posted on September 24, 2026. Interested parties may coordinate with Twana Bethea or the Small Business Office for further information regarding this acquisition.

Small Arms Ammunition Manufacturing

POSTED

about 1 month ago

DEADLINE

Phase IB 4: Small Business Innovation Research (SBIR) Program Phase IThe Department of Education is forecasting approximately eight Phase IB contracts under the Small Business Innovation Research program. These awards are dedicated to the research and development of new components for education technology products, which must be integrated into an existing prototype or a fully developed product. As part of the requirements, awardees are expected to conduct a small-scale pilot study to verify that the prototype functions as intended and to gather user feedback regarding its feasibility and potential for improving outcomes. This opportunity is designated as a total small business set-aside under NAICS code 541720. Interested parties can coordinate with David Geary or the Small Business Office for further information. The forecast was posted on September 24, 2026, and focuses on advancing innovative educational tools through targeted research and development.

Research and Development in the Social Sciences and Humanities

POSTED

about 1 month ago

DEADLINE

Virtual and Hybrid Event ProductionThe Department of Education, through the Office of Finance and Operations Events Management and Partnerships division, is seeking event technology and virtual production support services. These services are intended to augment internal audiovisual capabilities for Department-hosted events, with a specific focus on offsite external events and large-scale hybrid or virtual engagements. The scope of work encompasses audio, lighting, projection, live streaming, videography, and the provision of event production hardware and software, as well as Section 508 accessibility support and related technical production services. This opportunity is listed as a forecast and is designated as a Total Small Business Set-Aside under NAICS code 518210. Interested parties can coordinate with the Department of Education's point of contact, Twana Bethea, or the Small Business Office for further information regarding this requirement.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

about 1 month ago

DEADLINE

Phase IB 8: Small Business Innovation Research (SBIR) Program Phase IThe Department of Education is forecasting approximately eight Phase IB awards under the Small Business Innovation Research program. These contracts are dedicated to the research and development of new components for education technology products, which may be integrated into existing prototypes or fully developed systems. As part of this phase, awardees are required to conduct small-scale pilot studies to verify that the prototype functions as intended and to gather user feedback regarding its feasibility and potential for improving outcomes. This opportunity is designated as a total small business set-aside under NAICS code 541720. Interested parties can coordinate with David Geary or the Small Business Office for further information. The forecast was posted on September 24, 2026, and focuses on advancing innovative educational tools through targeted research and development efforts.

Research and Development in the Social Sciences and Humanities

POSTED

about 1 month ago

DEADLINE

Institute of Education Sciences Cloud Hosting, System Administration, and Website Support and DevelopmentThe Department of Education is forecasting a contract to provide comprehensive technical support for the Institute of Education Sciences' dissemination and survey collection systems. The scope of work includes cloud hosting, system administration, and ongoing website support and development to ensure the stability and functionality of these critical educational data systems. This opportunity is designated as a set-aside for Women-Owned Small Businesses under NAICS code 518210. Interested parties may coordinate with the Department of Education's Small Business Office or the designated point of contact, Tracey Perry, for further information regarding this forecast.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

about 1 month ago

DEADLINE

Phase IB 7: Small Business Innovation Research (SBIR) Program Phase IThe Department of Education is forecasting approximately eight Phase IB contracts under the Small Business Innovation Research program. These awards are specifically designated for the research and development of new components to be integrated into existing education technology prototypes or fully developed products. As part of the requirements, awardees must conduct a small-scale pilot study to verify that the prototype functions as intended and to gather user feedback regarding its feasibility and potential for improving outcomes. This opportunity is a total small business set-aside under NAICS code 541720. The forecast was posted on September 24, 2026, and is managed by the Department of Education. Interested parties can coordinate with David Geary or the Small Business Office for further information regarding this research and development initiative.

Research and Development in the Social Sciences and Humanities

POSTED

about 1 month ago

DEADLINE

Phase IB 1: Small Business Innovation Research (SBIR) Program Phase IThe Department of Education is forecasting approximately eight Phase IB contracts under the Small Business Innovation Research program. These awards are dedicated to the research and development of new components for education technology products, which must be integrated into an existing prototype or a fully developed product. As part of the requirements, awardees are expected to conduct a small-scale pilot study to verify that the prototype functions as intended and to gather user feedback regarding its feasibility and potential for improving outcomes. This opportunity is designated as a total small business set-aside under NAICS code 541720. Interested parties can coordinate with the Department of Education, specifically contacting David Geary or the Small Business Office for further information. The forecast was posted on September 24, 2026, and focuses on advancing educational technology through targeted innovation and empirical testing.

Research and Development in the Social Sciences and Humanities

POSTED

about 1 month ago

DEADLINE

FSA Enterprise Data ManagementThe Department of Education is seeking to establish a greenfield Enterprise-level Data Architecture and Data Management Program to support the FSA CTO in technology modernization and business operations. This initiative is critical for enabling Data Governance operations and ensuring the organization can achieve its target-state architecture, operations, and business capabilities. This opportunity is listed as a forecast and is designated as a Service-Disabled Veteran-Owned Small Business set-aside under NAICS code 541519. Interested parties may coordinate with the point of contact, Marouf Shams, or the Small Business Office for further information regarding this requirement.

Other Computer Related Services

POSTED

about 1 month ago

DEADLINE

Office of Inspector General (OIG) Independent Assessment for Technology Support Operations (TSO)The Department of Education is seeking technical support services to conduct an independent security assessment of the OIG Data Analytics System and The Information Technology, Audits and Computer Crime Investigations Laboratory Network. The primary objective of this engagement is to verify that security controls are correctly implemented and operating effectively to meet all system security requirements and maintain compliance with the Federal Information Security Modernization Act. This opportunity is listed as a forecast and is designated as a set-aside for Women-Owned Small Businesses under NAICS code 541611. Interested parties may coordinate with the Department of Education's small business office or the designated point of contact, Nicolas Sanchez, for further information regarding this requirement.

Administrative Management and General Management Consulting Services

POSTED

about 1 month ago

DEADLINE

Phase IB 6: Small Business Innovation Research (SBIR) Program Phase IThe Department of Education is forecasting approximately eight Phase IB contracts under the Small Business Innovation Research program. These awards are specifically designated for the research and development of new components to be integrated into existing education technology prototypes or fully developed products. As part of this phase, awardees are required to conduct small-scale pilot studies to verify that the prototype functions as intended and to gather user feedback regarding its feasibility and potential for improving outcomes. This opportunity is a total small business set-aside under NAICS code 541720. The forecast was posted on September 24, 2026, and is managed by the Department of Education. Interested parties can coordinate with David Geary or the Small Business Office for further information regarding this research and development initiative.

Research and Development in the Social Sciences and Humanities

POSTED

about 1 month ago

DEADLINE

Phase IB 3: Small Business Innovation Research (SBIR) Program Phase IThe Department of Education is forecasting approximately eight Phase IB contracts under the Small Business Innovation Research program. These awards are dedicated to the research and development of new components for education technology products, specifically for integration into existing prototypes or fully developed systems. As part of the requirements, awardees must execute a small-scale pilot study to verify the prototype's functionality and gather user feedback regarding its feasibility and potential to improve outcomes. This opportunity is designated as a total small business set-aside under NAICS code 541720. Interested parties can coordinate with David Geary or the Small Business Office for further information. The forecast was posted on September 24, 2026, and focuses on advancing innovative educational tools through targeted research and development.

Research and Development in the Social Sciences and Humanities

POSTED

about 1 month ago

DEADLINE

EDE SuiteThe Department of Education is forecasting a contract for the EDE Suite, which focuses on annual development, evergreening, operations and maintenance, change and configuration management, and audit support. This initiative falls under NAICS code 541519 and is intended to ensure the continued functionality and modernization of the suite's technical infrastructure. The forecast was posted on September 24, 2026, with Marouf Shams serving as the primary point of contact. Interested parties may coordinate with the Department of Education's Small Business Office for further guidance regarding this requirement.

Other Computer Related Services

POSTED

about 1 month ago

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS