NHPS MDR Project

The City of New Haven, Connecticut, is issuing a request for proposals to implement a Managed Detection and Response (MDR) service aimed at strengthening the cybersecurity defenses of the New Haven Public Schools (NHPS). The project seeks to deploy advanced threat detection and response technology, such as Arctic Wolf or an equivalent provider, along with professional services, continuous monitoring, and ongoing support. The goal is to establish a comprehensive security framework capable of identifying, mitigating, and responding to malicious cyber threats and security breaches effectively. The contract is estimated to be valued between $500,000 and $2,000,000, reflecting the scope and importance of the cybersecurity enhancement initiative. The procurement process is formalized through a professional services agreement that incorporates standard terms and conditions, including personnel requirements, compliance with federal and state laws, nondiscrimination policies, and responsibilities related to labor and minority business enterprises. The contract emphasizes adherence to the City’s procurement and reporting standards, with specific provisions for scope of work, performance timelines, payment procedures, and termination rights. The primary point of contact for this project is Shawn Garris, reachable via email or phone, and interested vendors are encouraged to respond by the deadline of July 1, 2025. The project aims to significantly improve the cybersecurity posture of NHPS by leveraging specialized technology and expert services to create a resilient defense against evolving cyber threats.