Non-Emergent Wheelchair Transportation Services

This contract is a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside solicitation for Non-Emergent Wheelchair Transportation Services under solicitation number 36C25626R0073, issued by the Department of Veterans Affairs, Network Contracting Office 16. The acquisition is strictly limited to certified SDVOSBs, with offerors required to be actively registered in the System for Award Management and verified through the SBA certification database under NAICS code 485991, which carries a $19 million small business size standard. The contract is an indefinite-quantity type with a base period running from August 1, 2026, through July 31, 2031, including four optional one-year extension periods. Performance is focused on providing 24/7, year-round wheelchair transportation for eligible VA beneficiaries to and from the Michael E. DeBakey VA Medical Center, its Community-Based Outpatient Clinics, and related facilities in Houston, Texas. Contractors must maintain a fleet in compliance with federal, state, and local regulations, including Texas Department of Public Safety certification and inspection, with each vehicle equipped with a functional lift, 28-inch ramp with toe cleats, and certified wheelchair restraint systems. All transportation services must be scheduled and managed through VA-approved software, specifically the VetRide Vendor Portal, which is required for receiving trip requests, driver credentialing, and electronic invoicing. Invoicing must strictly follow HCFA-1500 forms, including patient identifiers, diagnosis codes, authorization numbers, pick-up and drop-off locations, and supporting documentation, submitted electronically via VA’s Electronic Invoice Presentment and Payment System per trip and in arrears. Award will be made under a Lowest Price Technically Acceptable (LPTA) methodology, meaning the contract will be awarded to the responsible offeror with the lowest evaluated price whose proposal meets all technical requirements as a pass/fail gate. Technical acceptability is assessed through evaluation of proposed fleet, transition plan, staffing, and a comprehensive Fleet Management and Quality Control Plan. Past performance will be reviewed for relevance and success in wheelchair transportation services to determine contractor responsibility. The contract mandates strict compliance with subcontracting limitations, prohibiting the SDVOSB prime from paying more than 50% of the contract value to non-SDVOSB entities for work that constitutes the principal purpose of the acquisition. Insurance mandates include workers’ compensation and employer