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This Government Contract opportunity from Department Of Health And Human Services was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Notice of Intent to Award/Sole Source to AudioCARE

Closed
IHS1523191Federal

Contract Overview

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NAICS: 513210
New
SLED
Request for Information (RFI) for Maryland Infant Screening Database
Solicitation # BPM059220
The Maryland Department of Health (MDH) issued Request for Information (RFI) BPM059220 to conduct market research for a unified, commercial-off-the-shelf (COTS) Infant Screening Database. The objective is to modernize the Maryland Newborn Screening Program by integrating a Laboratory Information Management System (LIMS) and a Customer Relationship Management (CRM) application into a single system. The LIMS will manage electronic test orders and results for healthcare providers and patients, while the CRM will support surveillance and follow-up for programs including Early Hearing Detection and Intervention, Birth Defects reporting, Newborn Metabolic screening, and Critical Congenital Heart Defects screening. The system must be capable of handling significant data volumes, including approximately 65,000 babies tested and 7.3 million tests annually, utilizing HL7 standards for messaging. Key technical requirements include full transactional migration of open cases and closed cases from the last 12 months, the provision of four distinct environments (Development, QA, UAT, and Production), and the implementation of Role-Based Access Control. Security compliance is paramount, requiring adherence to Maryland DoIT policies, the NIST cybersecurity framework, MARS-E, HIPAA, and HITECH regulations, as well as annual SOC 2 Type 2 audits. All data must be stored within the continental United States with a required recovery time objective of four hours. This RFI is not a solicitation for procurement, and respondents are explicitly instructed to omit pricing and quotes, focusing instead on licensing models and cost drivers. Responses must include a completed functional requirements matrix and are subject to a 20-page limit. The deadline for submission to Procurement Officer Candace Poag is November 6, 2026.
Maryland Department of Health

POSTED

about 15 hours ago

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in 8 days

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The Navajo Area Indian Health Service, through the Chinle Comprehensive Health Care Facility, intends to award a sole-source purchase order to Payton Merger Sub II, LLC DBA AudioCARE, an Artera Company, to upgrade its critical patient engagement server infrastructure. The contract focuses on migrating the existing appointment reminder and pharmacy refill system to a new virtual machine environment running Windows 10 LTSC to ensure continued Microsoft security support through 2029. The system is integral to patient care and relies on proprietary AudioCARE software integrated via HL7 interfaces with the Resource and Patient Management System, creating an unreplaceable dependency that justifies the non-competitive acquisition under FAR 6.302-1. The work includes remote installation, configuration, testing, and ongoing license and support services with strict adherence to HIPAA and the Privacy Act, and all data must remain physically located at the facility in Chinle, Arizona. The performance period is one year from award, and the NAICS code 513210 applies with a small business size standard of $47 million in average annual receipts. This procurement is issued as a Notice of Intent to Award with no competitive solicitation in place, and any response challenging the sole-source determination must provide clear and convincing evidence that competition would benefit the government. Responses must be submitted in writing by 5:00 p.m. MST on May 20, 2026, and must not include proprietary, classified, confidential, or sensitive information. The government is under no obligation to acknowledge receipt or provide feedback on submissions, and failure to receive a response by the deadline will result in the award being issued without further notice. While the contract value, payment details, invoicing method, and designated contracting officer representative are not specified in the notice, the technical requirements are mandatory and non-negotiable, including HL7 compliance, seamless system interoperability, and zero service interruption during transition. The absence of formal FAR clauses, packaging requirements, or evaluation weights reflects the nature of the procurement as a sole-source justification based on unique system dependencies rather than a competitive acquisition process.

General Info

Navajo IHS awards sole source contract to AudioCARE for upgrading patient reminder system.

NAICS

513210 - Software Publishers

Place of Performance

Chinle, AZ, 86503, USA

Set-Aside

NONE

Documents

1

Chinle Service Unit Hardware Server Upgrade Scope of Work

PDF, High priority: read this firstsow
High

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Timeline

PhaseClosed
Posted

special-notice

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Navajo Area Indian Health Svc
Contacts1 person available
OfficeWINDOW ROCK, AZ, 86515, USA
Office AddressWINDOW ROCK, AZ, 86515, USA

Full Description

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Notice of Intent to Award / Sole Source


The Navajo Area Indian Health Service, Chinle Comprehensive Health Care Facility (CCHCF) intends to award a non-competitive, sole sourced purchase order to Payton Merger Sub II, LLC DBA AudioCARE, an Artera Company, to upgrade the appointment reminder and pharmacy refill patient engagement server to the latest Microsoft version.


The anticipated period of performance is a base period of one year from the date of award. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 513210 Software Publishers with a small business size standard of SBA size of $47.0m.


The Proposed Contractor is the only organization uniquely qualified to provide the required services to ensure that there is no interruption in services that could impact patient care. CCHCF’s appointment reminder and pharmacy refill request system was implemented using AudioCARE software, VoiP integration, and vendor supplied HL7/RPMS connectors, and is system critical. Continued maintenance, license renewal, and an OS/hardware upgrade are required to avoid disruption of services. 



This notice of intent to award a sole source contract is not a request for competitive proposals. There will be no solicitation available for competitive quotes. Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. If no affirmative written response is received by 5:00pm MST on May 20, 2026 the contract will be issued without further notice.


A determination by the Government not to compete the proposed procurement base upon responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement in the future. Any solicitation resulting from the analysis of information obtained will be announced to the public in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation. No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

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