Request for Information (RFI) for Maryland Infant Screening Database

The Maryland Department of Health is issuing a Request for Information (RFI) under solicitation number BPM059220 to identify commercially available off-the-shelf (COTS) software solutions for a centralized Laboratory Information Management System (LIMS) and Customer Relationship Management (CRM) application. The LIMS is intended to electronically manage test orders and results for healthcare providers and patients while improving data visualization for public health systems. The internet-based CRM will support surveillance and follow-up activities for critical infant screening programs, including Newborn Metabolic screening, Early Hearing Detection and Intervention, Birth Defects reporting, and Critical Congenital Heart Defects screening. This RFI is not a formal solicitation to procure and specifically prohibits the inclusion of pricing information. Interested respondents must provide company details, a summary of their customer base with a focus on state health departments, and a completed Maryland-customized Infant Screening Requirements Matrix. Technical requirements for the potential solution include Role-Based Access Control, the maintenance of four distinct environments (Development, QA, UAT, and Production), and the provision of Service Level Agreements for system uptime and support. Responses must be submitted via email to the Procurement Officer by October 30, 2026, and must include a transmittal letter and a response document not exceeding twenty pages.