OEM-Only RoboCell System Maintenance & Support

The contract entails the full lifecycle maintenance of the Celltrio RoboCell Cell Line Automation System with strict adherence to original equipment manufacturer standards, requiring the use of factory-trained engineers and genuine OEM parts for all services. This includes routine preventative maintenance, remote diagnostic support, software updates, on-site repairs, and timely documentation revisions to ensure system integrity and operational continuity. All work must be performed in compliance with OEM specifications and industry best practices to maintain system reliability and regulatory alignment. The contract is classified as a subcontract under NAICS code 811212 and is issued by the National Institutes of Health under the Department of Health and Human Services, with performance required at a location in Maryland, zip code 20850. The opportunity was posted on May 7, 2026, and responses are due by May 17, 2026, at 8:00 AM. There is no set-aside designation, and the procurement is open to qualified subcontractors capable of delivering comprehensive, OEM-compliant service support for the specified automation system.