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NEW9220 Smart POS Device Technical Support

Active

International

Response Deadline11/06/2026, 10:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract focuses on providing specialized hardware-level maintenance, troubleshooting, and field support for NEW9220 smart POS devices used in PRASA bus and rail ticketing projects in South Africa. The selected provider will be responsible for repairing devices, deploying and configuring hardware, and maintaining a fully operational POS fleet to ensure all service level agreement requirements are met. To qualify for this engagement, the contractor must hold a technical certification specifically for NEW9220 hardware. Key deliverables include the continuous availability of the hardware fleet and the provision of detailed support logs. The solicitation was posted on October 26, 2026, with a response deadline of November 6, 2026.

General Info

Hardware maintenance and support for NEW9220 POS devices for PRASA ticketing in South Africa.

Agency

PRASA - Passenger Rail Agency of SA PRASA House

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

ZAF

Set-Aside

NONE

Documents

This scope was carved out of Doc3377178180.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

PRASA RFQ Ticketing support Bus and Rail

AI Contract Breakdown

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Timeline

PostedOct 26

subcontract

Response DeadlineNov 6

Submission deadline

Response Deadline

11/06/2026, 10:00:00 AM UTCin 11 days

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Organization & Contact Information

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AgencyPRASA - Passenger Rail Agency of SA PRASA House

ContactsNo contacts available

OfficeN/A

Organization / AgencyPRASA - Passenger Rail Agency of SA PRASA House

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs hardware-level maintenance, troubleshooting, and field support for NEW9220 smart POS devices for prime contractors on PRASA bus and rail ticketing projects. Troubleshoots and repairs NEW9220 devices, deploys and configures POS hardware, and ensures hardware availability to meet SLA requirements. Requires technical certification for NEW9220 hardware. Delivers a maintained and operational POS hardware fleet and support logs.

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