OEM Technical Support and Authorization Services

This contract, titled OEM Technical Support and Authorization Services, is a small business set-aside subcontract issued by the Department of Homeland Security through its Sflc Procurement Branch 1, with a NAICS code of 541690 for other scientific and technical consulting services. The work requires OEM-authorized technical personnel to provide comprehensive support during the installation and commissioning of equipment, including remote troubleshooting, scheduled firmware updates, and on-site guidance to ensure proper system deployment. All support must be delivered by certified professionals with direct authorization from the original equipment manufacturer to maintain compliance and operational integrity. The contract is open for bidding with a response deadline of May 13, 2026, and the performance location is specified as Key West, Florida, with a ZIP code of 33040. The set-aside designation under the SBA’s Total Small Business Set-Aside program mandates that only businesses certified as small entities pursuant to FAR 19.5 may submit proposals. There is no designated point of contact listed, and details such as city, state, or country for the office address are not provided, though the solicitation is accessible via the SAM.gov platform through the provided UI link. All services must meet OEM standards and be executed to ensure seamless system integration and functionality at the designated site.