Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 16 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

On-Site Field Service Representative (FSR) Support for SIG Software

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The contract involves providing on-site technical support and maintenance services for the Syndeo Intelligent Gateway (SIG) software at the National Gateway Centers located in Frederick, MD. Responsibilities include troubleshooting, continuous system monitoring, and offering user support to ensure the efficient operation of the SIG software. This subcontract falls under the NAICS code 541512, which pertains to computer systems design services. The contract is managed by the Defense Information Systems Agency within the Department of Defense and was posted on May 29, 2026. The work is specifically performed on-site at the designated location in Frederick, Maryland, ZIP code 21702. The focus of the contract is to maintain system reliability and provide prompt technical assistance to end-users, supporting the overall mission of the National Gateway Centers.

General Info

On-site technical support and maintenance for Syndeo Intelligent Gateway at National Gateway Centers, Frederick, MD.

Agency

Department Of Defense → Defense Information Systems AgencyView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Frederick, MD, 21702, USA

Set-Aside

NONE

Documents

This scope was carved out of 622673817.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Organizational Messaging Service (OMS) National Gateway Center (NGC) Syndeo Intelligent Gateway (SIG) Field and Engineering Support

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedMay 29

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Defense → Defense Information Systems Agency

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Defense Information Systems Agency

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Provide on-site technical support and maintenance for the Syndeo Intelligent Gateway (SIG) software at National Gateway Centers in Frederick, MD, including troubleshooting, system monitoring, and user support.

Similar Contracts

Same NAICS industry code

Utilization Management Technical Solutions RFI

Solicitation # utilization-management-technical-solutions-rfi

Noridian Healthcare Solutions, LLC is issuing a Request for Information (RFI) to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management (UM) workflows. The primary objective is to modernize the evaluation of medical necessity, appropriateness of care, provider compliance, and program integrity for federal and state healthcare programs. The scope of the RFI covers a wide range of capabilities, including clinical operations such as intake, prior authorization, and appeals, as well as workflow automation, provider engagement portals, data interoperability using HL7, FHIR, and X12 standards, and the integration of AI and advanced intelligence. This opportunity is open to a broad range of small business entities, including SDB, WOSB, HUBZone, VOSB, and SDVOSB certifications, under NAICS code 541512. Interested respondents must notify Noridian via email to gain access to the Agiloft Contract Management System, where all official correspondence and submissions must be conducted. Responses are required to be submitted using a specific templated spreadsheet by September 21, 2026. Following a comprehensive review of the submissions, Noridian may invite selected respondents to participate in solution demonstrations during the fourth quarter of 2026. Respondents must certify that they are not debarred or suspended and have no conflicts of interest that would prohibit contracting with Noridian.

Noridian Healthcare Solutions, LLC

POSTED

about 11 hours ago

DEADLINE

PA031-26, Provision of Design, Implementation, and Maintenance of an E911 Community Engagement Solut

Solicitation # PA031-26

The Gwinnett County Board of Commissioners is seeking competitive sealed proposals for a multi-year contract to design, implement, and maintain an E911 Community Engagement Solution for the Gwinnett County Police Department Communications Division. This solicitation, identified as PA031-26, is open to qualified service providers who can support the agency's operational needs in Georgia. Interested parties must submit their responses by the deadline of October 5, 2026. It is critical to note that any person or firm currently on the Gwinnett County ineligible source list, or those who have been debarred or suspended, are prohibited from submitting proposals and will not be considered for the contract. Primary contact for this opportunity is Bethany White.

Gwinnett County Government

POSTED

about 16 hours ago

DEADLINE

Sturgeon County - Automation Solutions Assessment

Solicitation # AB-2026-06253

Sturgeon County is seeking information from qualified vendors, consultants, and solution providers for an Automation Solutions Assessment under solicitation number AB-2026-06253. The objective is to identify automation technologies, implementation strategies, and pilot project models to improve operational efficiency, reduce manual labor, and enhance data quality. The scope includes a wide range of technologies such as Robotic Process Automation, Artificial Intelligence, Machine Learning, Intelligent Document Processing, and Generative AI solutions. Interested parties must submit their responses by the deadline of October 1, 2026. The project will be performed within Sturgeon County, Alberta. Primary inquiries and submissions should be directed to Kristy Taylor, the Risk and Procurement Advisor, who serves as the main point of contact for this solicitation.

Sturgeon County

POSTED

about 18 hours ago

DEADLINE

KPI and Dashboard Framework Development

1110CONVD - EOVS

POSTED

about 19 hours ago

DEADLINE

in about 1 month

TAX Property Tax Relief Screening System RFP

Solicitation # SRC0000040223

The Ohio Department of Taxation is soliciting proposals for the implementation of a no-cost property tax relief screening system to manage the Owner Occupancy Credit and the Homestead Exemption programs. Interested suppliers must be registered in the OhioBuys Supplier Portal to participate or submit inquiries. A virtual pre-proposal conference is scheduled for September 17, 2026, at 12:00pm EDT, and the final deadline for responses is October 9, 2026, at 5:00pm. Technical submissions should be handled through the OhioBuys portal, with Chrome listed as the preferred browser. For technical assistance during the final 48 hours of the submission window, vendors can contact 614-466-5090, while general technical support is available at 1-877-644-6771. Training materials for the portal are provided via the Department of Administrative Services website.

Administrative Services, Tax-dept Of Taxation

POSTED

about 20 hours ago

DEADLINE

City of Red Deer - Negotiated Request for Proposal - Redevelopment and Deployment of an Employee Intranet

Solicitation # AB-2026-06252

The City of Red Deer is seeking non-binding proposals for the redevelopment and deployment of an employee intranet. This solicitation, identified as AB-2026-06252, invites qualified proponents to submit their deliverables for consideration, with the selected party entering into negotiations for a formal agreement with the city. The proposal process opened on September 11, 2026, and the deadline for responses is October 16, 2026. The project will be performed in Red Deer, Alberta, and primary inquiries are directed to the Corporate Contract Specialist, Joel Johnson.

City of Red Deer

POSTED

about 21 hours ago

DEADLINE

in about 1 month

IT Infrastructure Architecture & Change Management

Nhs Gloucestershire Integrated Care Board

POSTED

about 24 hours ago

DEADLINE

Network Infrastructure & Cybersecurity Hardening

Procurement Services

POSTED

DEADLINE

in about 1 month

AI System Implementation and Engineering Services

South Dakota State Government

POSTED

DEADLINE

in about 1 month

RFxPremier Artificial Intelligence (AI) Systems and Services

Solicitation # 26RFP-ITN6769-4

Solicitation 26RFP-ITN6769-4 is a Request for Proposal issued by Florida State University on behalf of the South Dakota State Government and other participating states to establish Master Agreements for Artificial Intelligence (AI) Systems and Services. The primary objective is to leverage the collective purchasing power of multiple state and local government entities to secure the best overall value and more favorable pricing than individual entities could obtain independently. The scope of work encompasses a broad range of AI-related services, including software for email, monitoring, and databases, as well as consulting for strategic technology planning, IT security, and safety. Additionally, the agreements cover system implementation, engineering, software maintenance, project management, and computer-based training. The solicitation is categorized under NAICS code 541512. Proposals must be submitted by October 21, 2026, at 3:00 PM EST. Interested bidders are explicitly instructed not to submit responses through ESM Sourcing, but instead to follow the submission guidelines provided in the RFP documents available on the RFx Premier website. The award will be based on the best value provided to the participating agencies.

South Dakota State Government

POSTED

DEADLINE

in about 1 month

Program Implementation and Training Specialist

POSTED

DEADLINE

Fleet Management Information System (FMIS) Specialist

Department of Public Works

POSTED

DEADLINE

More opportunities from Department Of Defense → Defense Information Systems Agency

Same awarding agency

Authorized Reseller of Dataminr First Alert Advanced

Custom Computer Programming Services

POSTED

DEADLINE

Dataminr, Inc. First Alert Advanced

Solicitation # 632675438

The Defense Information Systems Agency and Defense Information Technology Contracting Organization intend to enter into a sole source, firm-fixed-price contract with Dataminr, Inc. to procure annual software licenses and support for the First Alert Advanced AI-powered intelligence platform. This acquisition aims to unify existing licensing into a single vehicle and expand capacity to support additional government partners. The contract structure consists of a 12-month base year with four 12-month option years, seeking 50 base individual use licenses and up to 21 optional licenses. The First Alert Advanced platform provides critical capabilities including Tactical Predictive Intelligence and Agentic Corroboration and Context, which utilize a proprietary historical data archive and a fleet of AI agents to scan over 200,000 public information sources. Additionally, the platform offers specialized tracking and analysis of anomalous airplane transponder signals using deep learning and machine learning to detect national security events. Dataminr, Inc. is identified as the only capable source due to the proprietary nature of the data feeds and algorithms. This action is conducted under the authority of 10 U.S.C. 3204(a)(1) and FAR 6.103-1, utilizing NAICS code 518210.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

DEADLINE

Information Assurance (IA) and Interoperability AccreditationThis subcontract for the Defense Information Systems Agency focuses on providing information assurance and interoperability accreditation for prime contractors on DISA EM5 program projects. The scope of work involves performing security auditing, accreditation, and interoperability testing, specifically executing RMF/ATO processes and certifications based on NIST frameworks and DISA STIGs. The primary deliverables include official Information Assurance accreditations and Interoperability Certification reports. Qualified candidates must possess a Secret Facility Clearance and hold professional certifications such as CISSP or CISM. The opportunity is categorized under NAICS code 541519, with a response deadline of October 2, 2026.

Other Computer Related Services

POSTED

DEADLINE

DevSecOps Engineering and Design Review ServicesThis subcontract for DevSecOps Engineering and Design Review Services supports the Defense Information Systems Agency under the DISA EM5 program. The selected provider will be responsible for performing technical design reviews, specifically executing Preliminary Design Reviews and Critical Design Reviews, while implementing DevSecOps processes for prime contractors. Key deliverables include the production of completed PDR and CDR documentation and the establishment of a functional DevSecOps pipeline utilizing CI/CD pipelines, version control systems, and automated testing tools. To qualify for this engagement, the contractor must possess a Secret Facility Clearance and hold relevant DevSecOps certifications. The project falls under NAICS code 541512 and is managed by the Department of Defense. Interested parties must submit their responses by October 2, 2026.

Computer Systems Design Services

POSTED

DEADLINE

Cloud Infrastructure and Multi-Region Application ManagementThis subcontract for the Defense Information Systems Agency focuses on the design, management, and sustainment of active-active, multi-region applications within the DISA EM5 program. The objective is to deliver a resilient, scalable, and secure cloud infrastructure utilizing AWS, Azure, or GCP environments, with a specific emphasis on managing failover scenarios to ensure high availability and stability for distributed systems. Qualified providers must possess a Secret Facility Clearance and hold cloud-specific architect certifications to meet the technical and security requirements of the project. The contract requires the delivery of documented recovery capabilities to maintain system integrity. Interested parties must respond by October 2, 2026, under NAICS code 541512.

Computer Systems Design Services

POSTED

DEADLINE

Enterprise Messaging Modernization and Engineering Support

Solicitation # 62267558

The Defense Information Systems Agency (DISA) is conducting market research through a sources sought notice for Enterprise Messaging Modernization and Engineering Support. This effort seeks to identify qualified vendors capable of providing continuous 24/7/365 contractor support for a modernized enterprise messaging capability that supports Department of Defense information-sharing and Joint Information Environment goals. The anticipated period of performance includes one 12-month base year starting August 15, 2027, with four subsequent 12-month option years. Work will be performed primarily at DISA Headquarters in Fort Meade, Maryland, or at approved contractor secure facilities. Technical requirements focus on a DevSecOps methodology to manage cloud-native applications within a DoD IL6 Azure Government environment. Key capabilities include RabbitMQ messaging, AKS/Kubernetes, and support for protocols such as Advanced Message Queuing Protocol, Message Queuing Telemetry Transport, and Wireless Sensor Network. Vendors must ensure compliance with the Risk Management Framework, cybersecurity standards, and mutual Transport Layer Security using DoD Public Key Infrastructure. The scope includes achieving interoperability certifications and information assurance accreditations, as well as executing preliminary and critical design reviews. Interested respondents must submit a capabilities statement of no more than seven pages by October 2, 2026, and demonstrate the ability to comply with FAR clause 52.219-14 regarding limitations on subcontracting.

Computer Systems Design Services

POSTED

DEADLINE

Building Operation Support and Building Automation System Maintenance Services Consolidation Notification

Solicitation # 612674630

The Defense Information Systems Agency within the Department of Defense has issued a special notice regarding solicitation number 612674630. The government intends to consolidate the Building Operation Support Contract and the Building Automation System Maintenance Contract into a single procurement requirement. This action is being taken in accordance with FAR 7.107-2 and 7.107-3(b), with the formal justification to be provided alongside the solicitation. The services fall under NAICS code 561210 and will be performed in Maryland. Primary contact for this requirement is Travis Stokes, with Benjamin Cummings serving as the secondary contact. The notice was posted on August 26, 2026, and is managed through the office located in Fort Meade, Maryland.

Facilities Support Services

POSTED

DEADLINE

Classified Software Maintenance & Technical Support (OEM-Authorized)This subcontract with the Defense Information Systems Agency involves providing comprehensive technical support and maintenance for the ISEC7 CLASSIFY tool. The scope of work includes delivering ongoing bug fixes, performance tuning, and software updates to ensure the system remains operational and efficient. Due to the nature of the project, all work must be performed within a US SECRET, air-gapped environment. Consequently, access and execution of these services are strictly restricted to OEM-authorized personnel. The contract is categorized under NAICS code 541512 and is centered in the 20755 zip code area.

Computer Systems Design Services

POSTED

about 1 month ago

DEADLINE

DoD Classification Policy & Compliance Engineering SupportThe Defense Information Systems Agency is seeking a subcontract for DoD Classification Policy and Compliance Engineering Support. The primary objective of this effort is to ensure that ISEC7 CLASSIFY maintains full compliance with DoD Manual 5200.02 and the DNI CAPCO Registry. This will be achieved by updating dissemination controls and implementing measures to prevent data spillage within classified environments. The project falls under NAICS code 541611 and is associated with the Department of Defense. Performance is centered in the 20755 zip code area, with the official solicitation posted on August 12, 2026.

Administrative Management and General Management Consulting Services

POSTED

about 1 month ago

DEADLINE

ISEC7 CLASSIFY Software Configuration & Integration EngineeringThis subcontract with the Defense Information Systems Agency involves expert-level configuration and integration engineering for the ISEC7 CLASSIFY tool. The primary objective is to integrate the software with Microsoft 365 and Azure Information Protection to ensure the accurate classification and control marking of sensitive content within a classified, air-gapped environment. The project falls under NAICS code 541511 and is managed by the Department of Defense. Performance of these services is designated for location 20755, focusing on the technical enforcement of security protocols for sensitive data handling.

Custom Computer Programming Services

POSTED

about 1 month ago

DEADLINE

Facility & Logistics Support ServicesThe contract requires comprehensive facility operations support for the ILS warehouse, focusing on space management, adherence to safety standards, and seamless coordination with Pentagon facility managers. The successful bidder will be responsible for maintaining efficient warehouse operations by optimizing layout and utilization of space, ensuring all activities comply with federal safety regulations, and serving as the primary liaison between warehouse personnel and higher-level facility management to resolve operational issues and implement improvements. This subcontract is issued under the Defense Information Systems Agency, part of the Department of Defense, and performance is designated for a location with ZIP code 20755. The North American Industry Classification System code 561990 categorizes the work under other support services, indicating a broad scope of logistical and facility-related tasks. The solicitation was posted on August 5, 2026, and while the specific set-aside details and point of contact are not provided, the work is essential to sustaining the infrastructure and operational readiness of the ILS warehouse in support of defense logistics.

All Other Support Services

POSTED

about 1 month ago

DEADLINE

Secure IT Asset Delivery & DistributionThe contract requires the secure delivery and distribution of IT assets within the Pentagon and to designated Department of Defense facilities, ensuring all transfers are conducted with strict chain-of-custody documentation and confirmed delivery receipts. This subcontract, issued by the Defense Information Systems Agency under the NAICS code 484220 for Other Truck Transportation, mandates adherence to rigorous security protocols to safeguard sensitive equipment and data throughout transit, with performance centered at the 20755 zip code location associated with DoD operations. All delivery activities must comply with federal and DoD standards for physical security and accountability, emphasizing traceability from origin to final destination. The contract does not specify a solicitation number or set-aside type, indicating it may be a follow-on or internal arrangement, and places full responsibility on the contractor to maintain documented evidence of each asset’s handling, ensuring no gaps in accountability or potential exposure to unauthorized access or loss.

Specialized Freight (except Used Goods) Trucking, Local

POSTED

about 1 month ago

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 650+ contractors already using CLEATUS