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On-Site Field Service Representative (FSR) Support for SIG Software

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Federal

Contract Overview

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The contract involves providing on-site technical support and maintenance services for the Syndeo Intelligent Gateway (SIG) software at the National Gateway Centers located in Frederick, MD. Responsibilities include troubleshooting, continuous system monitoring, and offering user support to ensure the efficient operation of the SIG software. This subcontract falls under the NAICS code 541512, which pertains to computer systems design services. The contract is managed by the Defense Information Systems Agency within the Department of Defense and was posted on May 29, 2026. The work is specifically performed on-site at the designated location in Frederick, Maryland, ZIP code 21702. The focus of the contract is to maintain system reliability and provide prompt technical assistance to end-users, supporting the overall mission of the National Gateway Centers.

General Info

On-site technical support and maintenance for Syndeo Intelligent Gateway at National Gateway Centers, Frederick, MD.

Agency

Department Of Defense → Defense Information Systems Agency

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Frederick, MD, 21702, USA

Set-Aside

NONE

Documents

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No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Information Systems Agency
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Defense Information Systems Agency
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide on-site technical support and maintenance for the Syndeo Intelligent Gateway (SIG) software at National Gateway Centers in Frederick, MD, including troubleshooting, system monitoring, and user support.

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