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On-Site Technical Support and Remote Monitoring Services

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract seeks technical support services focused on providing phone assistance during regular working hours for the Rapid Innovation Application program, with an emphasis on maintaining operational continuity for critical systems. The contractor will be expected to deliver timely, expert-level phone-based troubleshooting and guidance to address issues related to equipment performance and system integrity. In addition to reactive support, the contract includes the potential integration of remote monitoring technologies designed to enable predictive maintenance of the Electric Arc Furnace, aiming to reduce unscheduled downtime and extend component lifespan through real-time data analysis and early fault detection. Performance of the services is localized to Rock Island, Illinois, with a zip code of 61299, and the work is classified under NAICS code 541330, indicating engineering services. The contract is structured as a subcontract under the Department of Defense, managed by the W6QK Acc-Ri office, and is set to close for responses on July 31, 2026. Bidders must demonstrate capability in both technical support operations and the deployment of remote monitoring systems tailored for industrial metallurgical equipment. The inclusion of predictive maintenance functions underscores a strategic move toward proactive asset management, requiring vendors to combine field expertise with digital monitoring solutions capable of interfacing with legacy industrial infrastructure.

General Info

Phone-based technical support and remote monitoring for Electric Arc Furnace in Rock Island, IL, under DoD subcontract.

Agency

Department Of Defense → W6QK Acc-RiView Agency

NAICS

541330 - Engineering ServicesView NAICS

Place of Performance

Rock Island, IL, 61299, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Acc-Ri
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → W6QK Acc-Ri
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Office AddressN/A
ContactsNo contact information available

Full Description

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Provision of technical phone support during RIA working hours and potential integration of remote monitoring systems for predictive maintenance of the Electric Arc Furnace.

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