This Government Contract opportunity from Massachusetts was posted on September 27, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Ongoing Maintenance & Tiered Support (Tier 1–3)
Contract Overview
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AI Contract Overview
The Massachusetts Executive Office of Education is seeking a subcontractor for Ongoing Maintenance and Tiered Support, covering Tier 1 through Tier 3 services. This engagement focuses on providing comprehensive post-deployment technical support, which includes system monitoring, the resolution of software bugs, and the implementation of minor system enhancements to ensure operational stability. The opportunity was posted on September 27, 2024, with a response deadline of October 21, 2024. Classified under NAICS code 541511, the contract requires the provider to adhere to defined service level agreements to maintain the performance and reliability of the agency's technical infrastructure.
General Info
Place of Performance
MA, USASet-Aside
Documents
This scope was carved out of BD-25-1036-EDU02-EDU02-107956.
The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.
RFQ 25ITS81MP01 For the EEC Family Portal and Case Management System
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Timeline
Submission Closed
Organization & Contact Information
Full Description
Earlier notices in this NAICS code
Posted before this notice, open and closed
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