Online Ordering Portal and Customer Service Support
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The contract requires the maintenance of a web-based ordering portal and a dedicated toll-free phone line to support County staff in managing rental item orders, modifications, and real-time tracking. The system must be reliable, user-friendly, and capable of handling all aspects of the rental lifecycle including submission, updates, cancellations, and status inquiries. This service is intended exclusively for internal County use and must ensure seamless integration with existing workflows while maintaining data integrity and security. The contract is classified as a subcontract under NAICS code 541512, which pertains to custom computer programming services, indicating that the solution will demand tailored software development and ongoing technical support. The solicitation was posted on July 15, 2026, with responses due by August 5, 2026, and is issued by the County of Santa Barbara in California. While specific performance locations and point of contact details are not provided, the work is expected to be delivered remotely to support County operations across its jurisdiction.
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CA, USASet-Aside
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