Online Proctoring Solutions

Contract CW33228 is a national cooperative agreement between the Pennsylvania State System of Higher Education (PASSHE) and ProctorU, Inc. dba Meazure Learning for the provision of online proctoring solutions. Effective from January 1, 2026, through December 31, 2031, the contract enables public agencies nationwide to procure services through the OMNIA Partners cooperative purchasing program. The scope of work focuses on maintaining exam integrity and security through a variety of service tiers, including Live+, Review+, and Record+, which offer features such as live proctor guidance, automated identity verification, end-to-end session recording, and the Guardian Browser lockdown software. The agreement also mandates strict adherence to data security and privacy standards, specifically regarding FERPA compliance and the protection of covered data and information. The contract was awarded following a competitive sealed proposal process where technical factors were weighted at 70 percent and cost at 30 percent. Pricing is structured per exam, with Live+ starting at 13.00 and Review+ at 12.93 for the first hour, while Record+ is priced at 7.70 per exam. Implementation is billed at 4,000.00 per institution, and the agreement includes a 3 percent annual increase on unit pricing. The contract is designated as not to exceed unlimited in value. Key administrative terms include a 30-day standard payment window and the prohibition of certain clauses such as arbitration, indemnity, or the use of laws outside of Pennsylvania.