Optima case tracker system

The Florida Guardian ad Litem Office has initiated a single-source procurement for the Optima case management tracker system, a proprietary software solution developed exclusively by Evinto Solutions, to support statewide case management operations. The procurement, identified by solicitation number PUR 7778, is justified under Florida Statute Section 287.057(3) due to the absence of alternative vendors capable of providing the system’s unique data architecture and functionality, making it necessary to proceed without competition under FAR 6.302-1. The contract value is set at a fixed price of $180,600 for a single licensing agreement that includes ongoing access, customization, upgrades, and technical support, with no option periods or additional line items. Performance is designated statewide in Florida, and while no formal period of performance or delivery schedule is specified, the solicitation was posted on June 15, 2024, with a response deadline of June 30, 2026. The contracting entity, the Justice Administrative Commission – Guardian ad Litem Office, has identified Kristen Solomon, Director of Operations, as the primary point of contact for the procurement, with no formal designation of a Contracting Officer’s Representative, Technical Representative, or Procurement Contracting Officer provided. No packaging, marking, preservation, inspection, or quality standards are defined, as the acquisition is for a digital service rather than physical goods. Similarly, no invoicing procedures, payment office details, or accounting data such as Treasury Account Symbols or Appropriation Control Reference Numbers are included. The solicitation does not contain formal evaluation factors, contract clauses, attachments, representations, certifications, or special requirements beyond the proprietary exclusivity of the Optima system, and procedural safeguards are limited to the statutory window under Chapter 120 for filing protests or bonds. The procurement operates under a firm fixed price structure inferred from the singular cost, with no mention of electronic submission portals, file formats, or detailed submission instructions beyond the provided email contact.